Inside Sales Manager

Location: Onsite | Full-Time

Industry: Commercial Plumbing / HVAC Supply

Position Type: Full-Time

Location: Evansville, INAbout UsFor over 100 years, we have been a trusted, family-owned regional wholesaler and distributor. With 13 branches and 5 specialized divisions: including Plumbing, HVAC, Fire Protection, PVF, and Hydronics, we have built our legacy on industry resilience, stability, and deep-rooted relationships. We work hard, have fun, and work to maintain a people-first environment. If you’re looking for a stable, essential business where your voice is heard and your growth is supported, you’ve found it. We are seeking an experienced, leadership-minded Inside Sales Manager to steer our inside sales and counter operations in Evansville. This isn't just a desk job for a generic salesperson; we need a true industry expert and culture setter who can lead a highly dedicated, tenured team. This role is being created to optimize our operations as a legendary 40-year manager prepares for retirement. For the right candidate, this position offers excellent runway and career progression, with the long-term potential to transition into a Branch Manager role.

Key Responsibilities: Team Leadership & Development:- Directly manage and mentor a team of 4 Inside Sales Professionals, 1 Administrator, and 3 Counter Sales Professionals.- Conduct one-on-ones, drive performance reviews, and focus heavily on delegating and developing the next generation of leaders. Operations & Quoting:- Oversee daily quoting processes for commercial and residential plumbing/mechanical contractors, ensuring speed and accuracy. Escalation Point:- Act as the natural problem-solver and escalation point for contractor and vendor issues, freeing up executive branch leadership. Silo Busting:- Build strong bridges between the sales team and warehouse operations to ensure we never over-promise what operations cannot deliver. Financial & Metric Management:- Utilize the branch scoreboard to track metrics like sales volume, year-over-year growth, and gross margin dollars.- Exercise financial acumen regarding vendor negotiations, strategic pricing decisions, and inventory holding choices. Culture Setting:- Foster an open-minded, continuous learning environment.- Help the branch adopt new corporate growth strategies and innovative business development ideas. Perform all other duties as assigned. What We're Looking ForDeep Industry Experience:- You must speak the language of wholesale distribution, commercial/residential plumbing, mechanical systems, or HVAC.- Experienced service plumbers or technicians with strong commercial/sales aptitude are highly encouraged to apply. We need an industry professional, not just a salesperson. Proven Leadership:- Ability to walk in your team's shoes, earn the respect of a highly tenured workforce, and lead by setting the pace. High-Volume Multitasker:- Someone who thrives when multiple things are coming at them at once and doesn't get easily overwhelmed by shifting priorities. Decisiveness & Financial Acumen:- Comfortable making and justifying quick pricing decisions while keeping profitability margins in mind. Local or Willing to Relocate:- Strong preference for local Evansville candidates or those with a genuine desire to relocate to the Evansville, IN area.

Why Join Us? We're committed to investing in our employees and creating an environment where people can build meaningful, long-term careers. When you join our team, you'll enjoy: Long-term career advancement opportunities with room to grow and develop professionally. Stability and security with a well-established company that has a strong reputation and market presence. A supportive, values-driven culture where teamwork, respect, and integrity are at the center of everything we do. Compensation, Benefits & PerksWe offer a stable, reliable environment with highly competitive compensation packages.

Base Salary: $80,000+ (There is flexibility here - this is commensurate with experience)

Paid Time Off: Generous vacation and sick leave, plus 10 paid holidays