Processor / Loan Officer Assistant – Support a Top Producer | On-Site in Garden City, NYMadison Mortgage Services, Inc. | 900 Stewart Ave, Garden City, NY | NMLS #1862796 Full-Time | On-Site | Base Salary + File Bonuses + Full Benefits Are you a Loan Processor or LOA every top producer wishes they had? Madison Mortgage is a boutique, family-owned mortgage brokerage licensed in 45+ states and a top UWM partner. We're looking for a sharp, bilingual Loan Officer Assistant to partner directly with one of our highest-volume producers and leaders. This isn't a "wait for instructions" role. It's for a proven pro who anticipates what's next, keeps deals moving, and thrives when the pipeline is full and the phone won't stop. If you speak fluent Spanish, that is a huge plus but not required.
What You'll Do:- Serve as the right hand to a top-producing Loan Officer, managing a high-volume pipeline from application to closing
- Communicate with borrowers, keeping them informed, confident, and moving forward
- Coordinate daily with processing, underwriting, title, and operations to clear conditions and hit deadlines
- Proactively spot issues before they become problems and solve them independently
- Strategize creative solutions for complex files without needing step-by-step supervision
- Keep the pipeline organized, updated, and running smoothly so your LO can focus on production
- What You Bring
- Minimum 5 years of experience as a high producing Processor / LOA supporting high-producing Loan Officers
- Deep knowledge of the full loan lifecycle IN THE BROKER CHANNEL, from application and disclosures to conditions and closing
- A fast-paced, high-energy work style, and you genuinely enjoy itOutstanding communication skills with borrowers, LOs, and operations teams
- Out-of-the-box thinking and the confidence to strategize and execute unsupervised
- Flexibility to work after hours when deals require itNY MLO license preferred, but not required
ScheduleIn office Monday–Friday, 9:00 AM – 6:00 PM in Garden City, NYAvailable via text evenings and weekends as needed. In this business, deals don't stop at 6, and neither do great LOAs.
What We Offer:- Competitive base salary: $65-70kFile bonuses. Your hard work directly pays off.
- Full benefits package
- A boutique, family-owned culture where you're a name, not a number
- The chance to work alongside one of the top producers in the industry
- Ready to join a winning team?
- Apply directly on LinkedIn or send a message to connect. Bilingual candidates with a proven track record of supporting top producers are strongly encouraged to apply.
Madison Mortgage Services, Inc. is an Equal Opportunity Employer. NMLS #1862796.#Mortgage
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