Summary:
We are seeking a Strategic Account Lead to own and grow one of our most significant retail relationships end-to-end — leading buyer meetings and negotiations, setting account strategy, and directing cross-functional teams to keep the assortment pipeline on track. This is a senior, client-facing role for someone who has owned a large, concentrated retail account relationship and is comfortable operating with full autonomy and decision authority — not in a supporting or escalation-first capacity.
Key Responsibilities:- Account Ownership & Buyer Relationship
- Own the buyer relationship end-to-end, leading buyer meetings, negotiations, and order management directly
- Build and maintain buyer-side credibility and trust at a senior, strategic level
- Account Strategy & GrowthOwn overall account strategy — where the relationship is headed, where risk is building, and where there is room to expand within the account
- Identify and escalate structural risk to the relationship (share loss, competitive encroachment, program changes) early, with a clear point of view on response
- Cross-Functional Leadership
- Set SKU goal strategy against volume targets and licensor commitments, translating cross-functional input into a coherent account plan
- Set cross-functional direction with Creative, Product Development, and Sales Operations & Pricing to keep the pipeline and assortment strategy on track, with full ownership of day-to-day decisions
- Negotiation & Executive Representation
- Represent Magenta at the executive/strategic level in account negotiations, partnering with Sales Operations & Pricing on deal terms
- Pipeline & Reporting
- Track opportunities, orders, and customer communications in the CRMMaintain accurate pipeline reporting and sales forecasts
- Coordinate internally on pricing, product availability, and fulfillment
- Success Metrics
- Account relationship is stable or growing — no unplanned share or program loss, with credible progress on any identified expansion opportunity
- Cross-functional teams (Creative, Product Development, Pricing) treat this role as the clear, final decision-maker on account priorities
- Assortment and development process runs on a predictable, well-managed cadence, with visible improvement in the underlying pipeline
Minimum Qualifications:- Experience owning a large, concentrated retail account relationship at a strategic, client-facing level (ideally with a major off-price or big-box retailer)
- Track record operating with full autonomy and decision authority, not in a supporting or escalation-first capacity
- Strong cross-functional leadership across creative, production, and pricing functions
- Strong relationship-building and negotiation skills
- Excellent communication and presentation skills
- Highly organized with strong pipeline management abilities
- Experience using CRM systems
- Thrives in a fast-paced, reactive environment
- PreferredPrior buyer-side or retail experience
- Licensed consumer products or housewares experience
- Location & TravelRemote — West Coast (Physically must be based in CA, AZ, NV, WA, or OR)
