Direct technicians in the areas of workflow, scheduling, accuracy and the dispensing operation. Ensure the highest quality and accuracy in delivering patient prescriptions is maintained throughout the customer experience and interaction with the pharmacy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES:
Perform and oversee the dispensing process and associated record-keeping activities- Assist in troubleshooting and resolving customer/store complaints, including appropriate applicable documentation- Assist in managing inventory and drug file maintenance- Communicate with the Central Fill general manager, Central Fill pharmacy manager and system administrator regarding any operational issues, suggestions and/or repairs- Participate in periodic review and update of policies and procedures- Participate in the orientation and training of new pharmacists and associates- Provide leadership and direction to supervisors, leads and customer service representatives- Ensure patient information is handled in a HIPAA compliant manner- Comply with state and federal drug laws as regulated- Establish/maintain all record keeping practices necessary for legal compliance, company policies, accounting policies and other requested reports- Maintain all equipment (e.g., computers, printers, accuracy scanners and cash registers) to ensure it remains in working condition- Maintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their use- Make a strong and continuous effort to broaden personal knowledge and pharmacy skills- May be required to obtain pharmacist licensure in additional states based on business need and regulatory requirements- Must be able to perform the essential job functions of this position with or without reasonable accommodationQUALIFICATIONSMinimum Bachelors Degree Pharmacy or recognition as a Foreign Pharmacist Equivalent Graduate from the Board of Pharmacy Any Specialty Pharmacy experience Current clinical license for all states within the geographical sector Current state pharmacist licensure in good standing Ability to prioritize/multitask while providing accurate/ontime results Proficient in Microsoft Office Familiarity with industry/technical terms and processes Ability to handle stressful situations Knowledge of basic math (counting, addition, and subtraction) Effective oral/written communication skills Desired 1 year of retail experience Any Central Fill or Mail Order Pharmacy experience Any leadership experience
