Position: Senior Collections Specialist
Location: Midtown, NYC (In-Office)
Salary: $100k – $110k + BonusNYC based Commercial and Residential Real Estate firm seeks a Collations Manager to join their Team.
Responsibilities:
  • Manage the daily collections process including preparing deposits and posting receipts for high volume of commercial and residential tenants
  • Use of online and RDC banking
  • Manage Partner Capital Call Receipts – and follow up with partner offices and post receipts
  • Manage Tenant Security Deposits
  • Maintain and review Tenant Sales Reports and monitor Breakpoint balances
  • Monitor accounts receivable aging and follow up on outstanding balances
  • Contact tenants regarding past-due rents, additional charges, and other receivables and following through with tenants to secure payment
  • Maintain accurate tenant account information and collection notes in MRIResearch and resolve billing discrepancies and tenant account issues
  • Monthly collections meeting with Senior Management to resolve outstanding balances
  • Track payment arrangements and ensure timely follow-upAssist with month-end AR reporting and reconciliations
  • Escalate delinquent accounts and assist with legal collections when necessary
  • Maintain organized documentation of all collection activity
  • Provide regular reporting on aging, delinquency, and collection status
Annual CAM Reconciliations – coordinate invoices/backup for all charges for each tenant and coordinate any related inquiries or disputes between tenant and Accounting Dept.
Qualifications:
  • 4-5+ years of commercial real estate collections or accounts receivable experience
  • Strong knowledge of commercial lease billing and tenant receivablesMRI experience required
  • Proficiency with Microsoft Excel
  • Professional and confident when communicating with tenants and internal teams
  • Commercial real estate experience is strongly preferred.
  • Familiarity with lease agreements, loan documents, and legal collection processes.

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