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Lead High-Performance Remote & Onsite Customer Care Team at 059...

Lead High-Performance Remote & Onsite Customer Care Team

059 northern in public servRemote

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Lead High-Performance Remote & Onsite Customer Care Team

059 northern in public servRemoteSenior L5

First-Line Supervisors of Office and Administrative Support Workers First-Line Supervisors of Personal Service Workers Customer Service Representatives

Telemarketing Bureaus and Other Contact Centers Telephone Answering Services Natural Gas Distribution

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NiSource is seeking a Customer Care Team Leader to guide a frontline team in achieving strategic objectives and delivering outstanding service. The role focuses on coaching, performance management, and ensuring processes align with policy and union guidelines. Ideal candidates will have 2–3 years in customer service, solid leadership abilities, and familiarity with call center tools and gas/electric regulations.

Matching similar jobs

Level

Senior L5

Location

Remote

Occupation

First-Line Supervisors of Office and Administrative Support Workers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

yesterday

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