Interventional Radiology Clinic Scheduler

Interventional Radiology Clinic Scheduler Under general supervision of the Interventional Radiology Procedure Supervisor, the incumbent is responsible for providing comprehensive scheduling, registration, customer service, and administrative support for Interventional Radiology clinic visits and procedures at UC San Diego Hillcrest, Jacobs Medical Center, and other ancillary locations as needed. The incumbent schedules clinic appointments and interventional procedures for multiple physicians and advanced practice providers, coordinates patient scheduling activities across multiple service lines, and ensures compliance with established scheduling protocols. Responsibilities include managing scheduling templates and utilizing Epic, including the Optime and Radiant modules, to schedule, update, and document patient appointments and procedures. Provides exceptional customer service to patients, physicians, advanced practice providers, nurses, clinic staff, and internal and external contacts. Operates a multiline telephone system, responds to incoming calls, screens patients by telephone, and communicates scheduling and medical information appropriately to patients and clinical staff. Completes registration for new and established patients, including obtaining and verifying demographic, financial, and insurance information. Verifies insurance eligibility and benefits, ensures required referrals and authorizations are obtained when applicable, and advises patients of applicable deposit requirements in accordance with UC San Diego Medical Group Financial Policy. Serves as a liaison between patients, clinical teams, referring providers, financial clearance, and other departments to support timely patient access and procedural scheduling. Duties may also include obtaining outside medical records, scanning records, data entry, template management, and other related administrative functions as assigned. The incumbent must maintain a high level of accuracy Pay Transparency ActAnnual Full Pay Range: $60,865 - $80,304 (will be prorated if the appointment percentage is less than 100%)Hourly Equivalent: $29.15 - $38.46 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.