Senior Sales Account Coordinator, Perfumery & BeautyThis role is responsible for managing multiple accounts and coordinating projects from start to finish. It serves as a key liaison between the Account Managers, Evaluators, Customer Care team, and labs, helping ensure each account runs smoothlyfrom new client onboarding through order processing. We are seeking a candidate with a strong work ethic, positive attitude, and the ability to serve as a cornerstone of a high-performing team.
Your key responsibilities include:- Create, update, track and close projects in Customer Relationship Management (CRM) system
- Support day-to-day client requests and routine inquiries, while communicating directly with clients regarding samples, shipment status, and documentation
- Coordinate sample requests, labeling, packing, shipping and shipment tracking
- Maintain trackers, dashboards, project lists and Excel-based reports to support account visibility
- Assist with annual strategic customer meeting preparation and execution, including materials, kits, shipments, and follow-upProvide general team support including selected purchasing, office supply, and meeting-related administrative needs
- We bring:
- An opportunity to be part of a team that is on the cutting edge of the fragrance industry, continuously pushing the limits
- A space to grow by encouraging and supporting curiosity and an open mindset
- Barrier-free communities within our organization where every employee is equally valued and respected regardless of their background, beliefs, or identity
- An eagerness to be one team and learn from each other to bring progress to life and create a better future
- A vibrant, creative atmosphere where innovation in fragrance is celebrated
- Empowerment to make meaningful contributions while upholding ethical standards
- You bring:
- Ability to multi-task, solve problems and work in a fast-paced environment
- Good communication, interpersonal skills and customer service
- Detail oriented, with a high level of organization skills
- Strong ability to work with data, with excellent administrative and computer skills including MS Office suite
- Associate's degree required; Bachelor's degree preferred with a minimum of 5 years administrative experience
The salary or hourly wage scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant's job-related skills, experience, relevant education, or training, and primary work location. Salary $75,000-$85,000. In addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements.
At dsm-firmenich, we don't just meet expectations we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions every single day. And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They're essential to our future. Because real progress only happens when we go beyond, together.
The application process Interested in this position? Please apply online by uploading your resume in English via our career portal.
Inclusion, belonging and equal opportunity statement At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong. We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. We welcome candidates from all backgrounds no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.
