Day Spa LeadAt UFC GYM, we raise the bar of what a "Big Gym" experience should be. We offer our members everything under one roof—from MMA-inspired training and robust cardio to specialized studio classes and state-of-the-art recovery. We are looking for an energetic, sales-driven, and client-focused Day Spa Lead to elevate our member experience and oversee our cutting-edge Recovery Centers. The Mission As a Day Spa Lead, you are at the intersection of Service, Science, and Sales. You will guide members through our advanced recovery modalities, help them optimize their athletic longevity, and drive studio growth by selling Recovery Center subscriptions and retail supplements. You will bring our core T.R.A.I.N. philosophy (Timely, Ready, Aware, Inspiring, Noble) to life every day.
Key Responsibilities:
Session Excellence: Conduct safe, knowledgeable, and effective recovery sessions utilizing our state-of-the-art equipment and modalities.
Sales & Growth: Introduce guests and members to the Recovery Center, deliver impactful introductory sessions, and successfully sell monthly subscriptions and packages.
Program Administration: Ensure accurate setup and ongoing tracking of client programs, including dotFIT profiles, lifestyle supplements, and modality utilization.
Operational Standards: Maintain a pristine, organized, and welcoming environment throughout the Recovery Center, ensuring all equipment is clean and fully operational.
Community Connection: Respond professionally to member inquiries, build strong relationships, and actively encourage member involvement in recovery routines.
What You Bring:
Expertise: A strong understanding of customer service fundamentals and a proven track record in a sales-driven environment.
Energy & Drive: High motivation to hit sales performance metrics and the ability to execute successful weekend operations.
Communication: Exceptional interpersonal skills with the ability to educate members on recovery science and supplement benefits.
Education: High school diploma or general education degree (GED).
Certifications:
Current dotFIT certification (or willingness to complete during onboarding).Current CPR/AED certification (or in progress).Why Join the Team?
Free Membership Perks: Complimentary access to all our premier fitness facilities.
Flexible Scheduling: Shift options tailored around client needs and your personal availability.
Paid Training & Coaching: Comprehensive paid onboarding program covering sales fundamentals, plus ongoing 1:1 business coaching.
Certification Support: Access to online courses and certifications that provide required CEUs to keep your professional credentials active.
Comprehensive Benefits:
Access to medical, dental, and vision insurance, tuition assistance, and performance-based bonuses for eligible employees.
Compensation: $18.00 per hour
Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here. UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes. UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!
