Digital Marketing & Services Manager

What You’ll Do: Help oversee the day-to-day operations of Website Services, SEM, including workflow, priorities, deadlines, quality control, and on-time delivery. Monitor team productivity, performance metrics, customer satisfaction, and project results, using data to identify problems and opportunities for improvement. Review work and help improve processes, efficiency, quality, and the customer experience. Troubleshoot customer and internal issues, provide product guidance, and collaborate with Sales, Customer Support, and other teams to resolve problems. Support staffing, scheduling, training, coaching, and team development, with increasing responsibility for team leadership and department operations. Stay current with digital marketing platforms, web technology, SEO, and industry best practices. Apply a broad understanding of paid advertising, SEO, websites, marketing, and conversion rather than specializing in only one area, including: Paid Advertising: Google Ads, Microsoft Ads, Meta, campaign performance, and conversion tracking. SEO & Web: SEO fundamentals, domains, CMS platforms, analytics, and UX. Analytics & Problem Solving: Interpreting performance data, and troubleshooting issues. Leadership: Prioritizing effectively, communicating clearly, managing multiple projects, and coaching and supporting a team.

Requirements: 2+ years of experience in digital marketing, web services, marketing operations, or a related field Strong working knowledge of SEO, SEM/PPC, websites, analytics, and digital marketing Experience with tools such as Google Ads, Microsoft Ads, Meta, GA4, Looker Studio, and SEMrush Strong analytical, organizational, and problem-solving skills Ability to manage priorities and deadlines in a fast-paced environment Strong communication and teamwork skills Self-motivated, accountable, and eager to learn Ready to grow into a larger leadership role Strongly Preferred Team lead, supervisory, or informal leadership experience Experience training or mentoring others Experience with project/workflow coordination, QA, or performance reporting Digital agency or marketing services experience Experience handling customer issues or escalations 401K, Short- and Long-Term Disability, Accident & Critical Illness Paid vacation time that increases with longevity 6 paid holidays (New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas) Free yoga on-site twice a week Free monthly visits to a local chiropractor and so much more!