Afternoon Circulation Supervisor

Circulation Supervisor, Afternoon The Circulation Supervisor, Afternoon supports Stetson University by providing excellent customer service at the library's Circulation Desk and supervising Circulation student employees which supports students using library research materials, spaces, and services. Serving as a member of the duPont-Ball Library Team, the Afternoon Circulation Supervisor supervises and trains library student employees and works collaboratively with co-workers to provide oversight of circulation services and the library building. Works 25 hours per week, Mondays through Fridays. In alignment with Stetson's Strategic Priorities, the Afternoon Circulation Supervisor will support student success by providing access to library materials, technology, and spaces while working in an inclusive library environment. Essential Job Functions and Responsibilities Supervises student assistants and trains student assistants in the policies and procedures of the Circulation Department, in collaboration with other Circulation Department staff Staffs the Circulation Desk as needed Uses the circulation module of the library's integrated library system for circulation-related transactions, including checking out, checking in, renewing library materials, and creating and editing user records. Employs special procedures for circulating technology, including erasing data, recharging devices, ensuring that contents are included when items are checked in and out, and reporting broken equipment Ensures compliance with confidentiality policies and FERPA requirements Organizes the library's collection of circulating technology; trains student employees in using and resetting equipment; maintains equipment in coordination with the Director of Public Services, Digital Arts faculty members, and Accessibility Services staff Works collaboratively with other night staff members and communicates effectively with Director of Public Services and staff on daytime or weekend shifts as necessary Answers questions from library patrons about library policies and procedures; answers basic reference questions and refers more complicated queries to the on-call Research Librarian Assists patrons with the use of computers, printers, copier, and scanner; troubleshoots routine problems encountered by patrons in their use of library equipment Stays current with library and emerging technologies Engages in Library committees and programing activities to engage the University community Performs other duties as assigned Required Knowledge, Skills, and Abilities Excellent customer service skills, written and verbal communications skills, attention to detail and the ability to multitask Critical thinking skills and ability to exercise independent judgment and discretion Experience using databases, such as World Share Management System (WMS) or other integrated library system, and using productivity software such as Microsoft Office Support the University's Mission and Values in their role.