Benefits Manager

Location: Downtown Manhattan, NYC

Schedule: Hybrid - (In Office / Work From Home)

About the Opportunity: Our client, a premier nonprofit organization based in Downtown Manhattan, is seeking a Benefits Manager to support benefits operations, open enrollment and more. This is a "hands-on" individual contributor opportunity for an experienced benefits professional who enjoys owning day-to-day responsibilities and helping employees navigate their benefits. The successful candidate will bring strong operational experience, clear communication skills and a patient, relationship-focused approach.

Key Responsibilities: Manage day-to-day benefits activities and provide responsive support to employees. Execute open enrollment activities, including employee communications, enrollment support and follow-up on outstanding issues. Support the implementation and testing of approved benefits offerings. Explain benefits options and processes in clear, practical language to employees across the organization. Prepare and deliver employee benefits presentations and information sessions. Respond to benefits questions, investigate concerns and coordinate timely resolution with appropriate partners. Support leave-of-absence administration and employee inquiries in coordination with the benefits team. Maintain accurate benefits documentation and track outstanding actions through completion. Collaborate with People team colleagues to support consistent benefits administration and employee service. Build trusted relationships through proactive communication, patience and dependable follow-through.

Role Structure: This is an individual contributor position with no direct reports. The role offers long-term potential based on performance and organizational needs.