Day in the Life of a Patient Access Specialist Answer incoming and returning calls. Respond quickly to patient inquiries. Scheduling/rescheduling patients to the appropriate clinic utilizing various EMR systems. Demonstrate exemplary customer service. Answer basic patient questions and provide program-specific information as required. Assist with other duties as directed.
Education and Experience:
Requirements At minimum, High School Diploma or GED required. Customer Service experience in a fast-paced environment preferred. Experience in healthcare, addiction medicine, call center preferred. Lived Addiction experience is a plus.
Schedule:- Saturday, Sunday, Monday and Tuesday; 9:00 AM - 7:30 PMTraining is fully in office in downtown Greenville, SC. Potential for hybrid/remote work when meeting performance requirements
- Position Benefits
- Have a daily impact on many lives.
- Excellent training if you are new to this field.
- Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
- Opportunity to save lives everyday!
Benefits Package:- Medical, Dental, and Vision InsurancePTOVariety of 401K options including a match program with no vesture period
- Annual Continuing Education Allowance (in related field)
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health day
- Calm subscription for all employees
