Ride Ops Supervisor, Full-Time

DUTIES AND RESPONSIBILITIES: Supervise ride locations and ensure all procedures and safety steps are followedTrain, schedule, coach, and discipline team members with appropriate feedback and documentationRespond to and assist with emergency callsRegularly monitor ride attraction areas and maintain situational awareness of overall operationGive clear direction and assistance to guests and associates in regards to safetyAccurately complete operational paperwork in a timely mannerNotify maintenance of equipment issues necessary to ensure safe operationFollow and enforce all park and departmental policies and proceduresMaintain reliability by working assigned shifts as scheduledAssist and support team members with all aspects of daily ride operations including, but not limited to, loading, unloading, control panel operation, crowd control, lost articles, and area cleanlinessEnsure highest level of guest service at all timesEnsure the safety of all guests and team membersProactively manage daily issues and maintain communication with the Ride Operations ManagerMotivate and engage each team memberInspect attraction areas and ensure they meet safety standardsCoordinate with the ride maintenance team to ensure attraction readinessPerforms other duties as assignedQUALIFICATIONS :Must be at least 18 years oldHigh school diploma or GEDAbility to provide effective communication in a professional manner at all timesMinimum of two year's supervisory experience within a service, hospitality, or retail industryPrevious ride operator experience a plusAbility to work nights, weekends, and holidays to meet operational needsMust be willing to work odd and irregular hoursMust possess a valid state driver's licenseEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.