University Program Specialist (Graduation Navigator)

Position Title: University Program Specialist (Graduation Navigator)

Working Title: Graduation Navigator

Time Limited Position: Yes

Department: Strategic Enrollment and Student Success

Posting Number: 0402696

SHRA/EHRA: SHRA

Job Category: Professional

Primary Purpose of the Position: The Graduation Navigator is responsible for assisting students in all aspects of graduation. This position assists students with navigating the university’s academic policies, which will increase retention and graduation rates. Responsibilities include, but are not limited to, individual advising sessions, assisting students with declaring and changing majors, academic progress discussions, development of academic goals, and directing students to campus resources to support academic success. This position works with departments within the academic affairs and student affairs divisions, including admissions, financial aid, registrar, counseling center, student engagement, and department chairs. The Graduation Navigator is required to know about all undergraduate university programs. The successful candidate will have an excellent knowledge of university academic policies and can recommend appropriate course substitutions or adjustments for every undergraduate degree program. The Graduation Navigator will meet regularly with Academic Advisors to remain knowledgeable of program requirements and any program changes. The Graduation Navigator will work with the Lead Student Success Coordinator and the Assistant Vice Chancellor for Student Success to develop programs and practices that will identify and correct challenges to degree completion. This position is funded by non-state funding. Continuation of this position is contingent upon the continuing availability of those non-state funds. Minimum Education and Experience Requirements: Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Knowledge skills and abilities: Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent understanding and operational abilities with budget processes. Ability to function well in a high-paced and high-pressure environment. Proficiency in Microsoft Office Suite or similar software, with the ability to learn new or updated software. Self-motivated and adaptable. Friendly and helpful.

Preferred Qualifications: Community college/University academic advising, academic coaching, or student success coaching experience Special Instructions to Applicants: To be considered for this position, applicants must complete the application in full, including listing your last five years of employment history. Failure to complete the application completely may result in you not being considered for the vacant position. Notice to Applicants: Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.” Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

Closing Date: 10/25/2026

Other Information: If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement: This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable). Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds. Veteran's Statement: Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings. Required fields are indicated with an asterisk (*).

• How many years of work experience do you possess in higher education, preferably in advising, recruitment, counseling, coaching or tutoring experience?