Risk Management Technician This Risk Management Technician position complements the District's concurrent recruitment for a four-hour-per-day Benefit Specialist position. Applicants interested in an eight-hour-per-day assignment should apply for both recruitments. Each position will be evaluated separately; however, the District may appoint one candidate to both positions if they are determined to be the most qualified through the merit system examination and selection process. An employee appointed to both positions would be assigned eight hours per day and would be eligible for applicable benefits.
Application Process:
Complete the on-line application by clicking the "Apply" link toward the top of the page. Be sure your application reflects all relevant experience, paid or volunteer. Do not abbreviate job titles for yourself or employers. All pertinent employment with a Temporary Agency must indicate frequency and length of assignment. 2. Attach a RESUME OR CV (curriculum vitae) to the application. You do not need to bring a copy if and when invited to the Structured Oral Panel. 3. Prepare and attach a COVER LETTER with your application. Examination Process Training and Experience Evaluation - Pass/Fail Applications will be screened for best qualified applicants to compete in the competitive examination process. If it is determined that your application meet the minimum requirements for this position, your application will be scored by a panel of Subject Matter Experts (SMEs). For those passing the Training and Experience Evaluation (notified after the recruitment closing date): 2. General Fitness / Performance Exam – Tuesday October 27 The General Fitness Exam will target the assessment of job related qualifications and readiness to successfully undertake the responsibilities of the position. The Performance Examination will assess fundamental knowledge and ability for this trade. For those passing the General Fitness / Performance Examination: 3. Structured Oral Interview – The week of November 2nd The Structured Oral Interview will be before a panel and contain questions that assess technical knowledge, experience, and one's general fitness for successful performance in the position. A total score will be computed using weighted scores on all testing components. Applicants must receive a passing score on the oral examination to be placed on the year-long eligibility list. The top 3 ranks (scores) on the eligibility list are eligible for the hiring interview for each vacancy in this classification within the life of the list.
Essential Duties/Responsibilities:
Provides information and general assistance to employees, various agencies, and departments regarding risk management and safety activities, processes, policies, and procedures; assists in resolving routine problems and risk management/workers compensation related form completion. Processes worker's compensation claims; assures compliance and completion of required documentation; prepares and maintains a variety of files, logs, and records; inputs, maintains, and tracks data utilizing a computerized spreadsheet related to areas of assignment including but not limited to risk management liability claims, employee injuries, vehicle accidents, and risk management records. Compares and reconciles claims administrator records with District payroll records to assure timely and accurate benefit payments and identifies and resolves discrepancies, as needed; coordinates appropriate accounting for temporary disability payments with District HR and Payroll staff and claims administrator; schedules required investigations and other meetings with employees, injured workers, witnesses and supervisors. Prepares reports as necessary. Reviews work restriction/limitations stipulations from medical certifications received for employees and reviews such information with designated supervisors/administrators – seeks information on return-to-work status and apprised all parties, including Human Resources, Payroll and claims adjustor, as necessary. Compiles data for Federal and State reporting requirements as directed; collects, reviews, and researches information for and completes, maintains, and processes a variety of workers compensation related reports, forms, logs, records, files and other documents, including accident reports, claim forms, wage statements, and OSHA accident logs; verifies that financial and confidential record and files are properly maintained. Assists in processing property and liability claims, CAL-OSHA complaints and citations, including creating claims folders, investigating claims as assigned, obtaining documents and working with claims administration providers. Schedules formal accommodation meetings when it is determined that an employee has permanent work restrictions; sends out correspondence to employees with information pertaining to accommodation meetings; gathers pertinent information for accommodation meetings; creates accommodation folders for accommodation meetings and preserves documents. Orders and maintains stock for all department supplies, State and federal posters, pamphlets, and other documents. Prepares and maintains a variety of auditable records, reports, lists and files related to claims, benefit eligibility, settlements, expenditures, occupational health and safety, insurance, worker's compensation and other activities; Prepares a variety of materials such as meeting agendas, correspondence, bulletins, handbooks, newsletters, documents and exhibits, and preserves records. Schedules, arranges, and coordinates meetings, training sessions and presentations; arranges for refreshments, coordinates facility or room set-up and clean-up. Assists in responding to court orders, subpoenas, and Public Records Act requests related to risk management kept records; Attends a variety of meetings, workshops, and conferences to maintain current knowledge of laws, codes, rules, and regulations related to assigned risk management functions. Prepares purchase orders for safety related equipment, coordinates delivery with departments, updates the Safety Credit budget. Performs other job related duties as assigned. Minimum Entrance Qualifications
Education/Experience:
High school diploma, or an equivalent, supplemented by college level course work in business, accounting, benefits, human resource management, insurance or related field AND two years of work experience performing fiscal record management related to business accounting, employee benefits administration, risk management and/or human resources. Licenses/Certifications/Special Requirements Valid California Class C Driver's License
Job Competencies:
Knowledge, Skills, and Abilities
Knowledge of:
- General methods, practices, terminology and procedures used in benefits administration, worker's compensation, and claims processing
- Email clients, spreadsheets, fiscal management software, word processing, and other related office programs and technologies.
- Applicable laws, codes, rules, and regulations related to assigned activities.
- Correct English usage, grammar, spelling, punctuation and vocabulary
- District organization, operations, policies and objectives relating to personnel activities
- Record keeping and reporting techniques
- Oral and written communication skills
- Telephone techniques and etiquette.
- Interpersonal skills using tact, patience and courtesy
- Ability to:
- Learn and apply rules and regulations involved in assigned job functions
- Maintain the security of confidential materials
- Analyze situations accurately and adopt an effective course of action
- Comprehend and follow directions given verbally and in writing
- Demonstrate mental acuity sufficient to perform the essential functions of the position
- Communicate effectively both orally and in writing
- Maintain records and prepare reports
- Establish and maintain cooperative and effective working relationships with others
- Meet schedules and time lines
- Work independently under general direction
- Be motivated to produce high quality work product
- Maintain a work pace appropriate to the position
Benefits:
BENEFITS MEDICAL/PRESCRIPTION INSURANCE: Employees holding regular/permanent positions at 27.5 or more hours per week shall be eligible to participate in a variety of District plans. Employee contribution amount towards a premium varies based on medical plan. Family coverage is also available with an additional employee monthly paid premium.
NOTE:
Employees with assignments fewer than 27.5 hours per week are eligible to participate / buy-in into medical plans at full cost. DENTAL INSURANCE: Employees holding regular/permanent positions at 30.0 or more hours per week shall be eligible to participate in the District-paid coverage for family dental insurance. VISION CARE INSURANCE: Employees holding regular/permanent positions at 30.0 or more hours per week shall be eligible to participate in the District-paid coverage for family vision insurance.
HOLIDAYS:
Up to fourteen paid holidays per year. LIFE INSURANCE: Employees holding regular/permanent positions at 30.0 or more hours per week shall be eligible to participate in the District-paid coverage for family life insurance.
VACATION:
Employees with one to three years of service earn 12 vacation days per year (employees working less than 12 months shall earn vacation on a pro rata basis). The number of vacation days earned increases with
