Senior Optician Job at Gravitas in Herndon

Job Type: Full-Time (including some Saturdays, if needed)

Pay: $25-29/hour

Benefits: Medical insurance, dental insurance, life insurance, 401(k) with match, 10 days PTO, paid birthday off, six paid holidays, and generous employee eyewear and exam discounts

About Us: We're a modern optometry practice built around one idea: patients and team members deserve better than corporate shortcuts. Our focus is on evidence-based care, premium products, and a patient-first experience that elevates eye health and eyewear. We invest in our people through mentorship, growth opportunities, and a supportive culture where your input shapes how we work.

About the Role: The Senior Optician is the most experienced member of our optical team and the go-to resource for technical expertise. You'll deliver exceptional eyewear care to patients, handle our more complex fittings and orders, and support your teammates through training, scheduling, and day-to-day guidance, including approving time off and reviewing time cards. This role is designed for someone who wants to grow with us. As the practice expands, the Senior Optician will have the opportunity to take on additional managerial responsibilities, with pay increases that reflect that expanded scope. We're looking for a person who is invested in the success of the practice and genuinely cares about developing the people around them. What You'll DoPatient Care and Optical Operations Guide patients through frame and lens selection with expertise and empathy Measure, fit, and adjust eyewear for lasting comfort and clarity, including complex prescriptions and specialty lenses Verify and explain vision benefits so patients can make the most of their coverage Oversee the accuracy and timeliness of eyewear orders from placement through dispensing Keep the optical organized, well-stocked, and presentation-ready, and flag inventory needs Collaborate with the optometrists to ensure eyewear aligns with each patient's treatment plan Stay current on lens technologies and optical products and share that knowledge with the team Assist at the front desk as needed, including answering calls, scheduling, and check-in/check-out Team Support Review and approve time cards and PTO requests for optical team members Coordinate optical coverage so the department runs smoothly across schedules Train and mentor opticians on technical skills, product knowledge, and patient communication Serve as the first point of contact for optical team questions and escalat Model professionalism, reliability, and a patient-first approach Share observations and ideas with practice owners to improve optical workflows and the patient experience What We're Looking ForHigh school diploma or equivalent required 2+ years of optical experience, with a strong command of lens technology, frame adjustment, and optical principles Experience training or mentoring others (formal or informal) strongly preferred A growth mindset and genuine interest in developing yourself and your teammates Professional, approachable communicator with strong customer service skills Organized, detail-oriented, and comfortable balancing patient care with team responsibilities Dependable, punctual, and consistent, with sound judgment when handling sensitive team matters Proficient with practice management systems, optical software, and basic computer applications ScheduleWe keep schedules predictable, so you'll know exactly which days you're in the office. This is a 40-hour-per-week position, typically five weekday shifts with a one-hour lunch. On weeks you're scheduled for a Saturday, you'll have a weekday off. Practice hours: Monday 9–6 Tuesday 10–7 Wednesday 9–6 Thursday 10–7 Friday 8–5 Saturday 9–3 (rotating)

Why Join Us: Stable hourly pay with no commission structure, sales quotas, or corporate scripts A senior role with a clear path to expanded managerial responsibility and compensation as the practice grows Direct access to the practice owners, whose decisions are made locally rather than by a distant corporate office The opportunity to shape how the optical department operates and how its team develops 10 days PTO, six paid holidays, and a paid birthday off each year Medical, dental, and life insurance, plus employee discounts on premium eyewear and lenses 401(k) with match