Administrative Assistant/Front Desk ClerkAt NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community. The Administrative Assistant/Front Desk Clerk is responsible for undertaking all receptionist and clerical duties at the desk of our main entrance. You will be the "face" of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easygoing personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information.
Essential duties include:
Greeting and welcoming visitors.
Keeping a spreadsheet with customer complaints and suggestions / acting as a customer service representative.
Keeping inventory and ordering office supplies as well as products.
Making coffee/tea for the executive team.
Coordinating with janitorial staff for all cleaning procedures.
Directing all calls and emails accordingly.
Ensuring the front desk, kitchen, and storage room are neat, presentable, and equipped with all the necessary supplies.
Receiving letters, packages, etc. and distributing them; ensuring to check for packages in the lobby mailing area at least 3x per day (9AM, 12PM, 3PM) **If packages are heavy, ask for assistance to deliver them upstairs.
Preparing outgoing mail by drafting correspondence, securing parcels, etc.
Keeping updated records and files.
Taking up other duties as assigned (travel arrangements, etc.); Periodic office check-up to ensure everything is clean.
Ensuring that the kitchen is stacked with bread, milk, coffee, prior to everyone's shift.
Preferred qualifications include:
Highly proficient in English (oral and written); Strong communication and people skills.
Excellent organizational and multi-tasking abilities.
Knowledge of MS Office programs.
Familiarity with office machines (e.g. fax, printer, etc.).Problem-solving skills.
