Brief Job DescriptionWe are seeking an organized Order/Account Management professional to support customer accounts, process orders, and ensure timely service delivery. This role serves as a key liaison between customers, sales, and internal operations teams.
Responsibilities:
Process customer orders accurately and efficientlyManage account updates, order changes, and status trackingCommunicate with customers regarding timelines, issues, and resolutionsCoordinate with internal teams to ensure fulfillment and service accuracyMaintain account records, documentation, and reportingResolve order discrepancies and support customer satisfaction
