Director of Operation

Benefits: 401(k) Bonus based on performance Company parties Competitive salary Free food & snacks Health insurance Opportunity for advancement Training & development Director of Operations(STONE MANUFACTURING & BUSINESS GROWTH)

WHO WE ARE: We are a nationally recognized luxury stone design and manufacturing company featured in Luxe, Architectural Digest, Traditional Home, and other leading publications. We partner with top-tier architects, designers, and builders across the country to produce high-end fireplace mantels, bathtubs, sinks, and custom architectural elements. Our main showroom and manufacturing facility are located outside of Chicago. Our mission is to create timeless, high-quality products that will last for generations.

POSITION OVERVIEW: We are seeking a senior-level operator to take ownership of the business as a Chief Operating Officer / VP of Operations. This role is responsible for building, structuring, and scaling the company across operations, manufacturing, and business development. This is a true leadership position focused on executing growth, building systems, and running day-to-day operations at a high level. You will work directly with ownership to transform the company into a highly efficient, scalable operation. This role is ideal for someone who has experience building or scaling a manufacturing or product-based business and is looking for a long-term leadership opportunity. CORE RESPONSIBILITIESBusiness Operations & Leadership Oversee and manage all day-to-day operations across manufacturing, sales, and administration Establish structure, accountability, and performance metrics across all departments Translate company vision into executable operational plans Build and lead a high-performance leadership team Manufacturing & Production Oversight Oversee production operations to ensure efficiency, quality, and on-time delivery Implement systems to improve workflow, capacity, and output Drive continuous improvement across manufacturing processes Align production capabilities with sales growth Systems, Infrastructure & Inventory Design and implement scalable operational systems across the business Build and manage inventory systems, material tracking, and production planning Optimize ERP/CRM tools, reporting dashboards, and operational KPIsImprove organization, forecasting, and resource allocation Business Development & GrowthDrive revenue growth through new business development and strategic partnerships Develop and expand distribution channels and national accounts Work closely with sales to improve conversion, pipeline management, and client experience Identify new market opportunities and product expansion strategies Financial & Performance Management Own operational performance metrics including revenue, margins, and efficiency Improve profitability through cost control, process improvement, and better systems Work alongside ownership on budgeting, forecasting, and strategic planning Brand & Market Positioning Help elevate the company’s brand positioning within the luxury design and construction market Ensure alignment between operations, product quality, and brand standardsQUALIFICATIONSRequired7–10+ years experience in operations leadership, manufacturing, or business management Proven track record of scaling or significantly improving a business or division Strong experience building systems, processes, and operational infrastructure Experience managing multiple departments (operations, production, sales) High-level leadership, communication, and decision-making ability Strong financial and analytical mindset Ability to operate both strategically and tactically PreferredExperience in manufacturing, construction, or product-based businesses Background in stone, concrete, architectural products, or custom fabrication Experience implementing ERP, CRM, or inventory management systems Familiarity with working alongside designers, architects, or builders Entrepreneurial mindset or experience in a growth-stage companyCOMPENSATION & STRUCTURECompetitive base salary (based on experience) Performance-based bonuses tied to company growth and profitability Long-term growth opportunity Employee product discountsWHAT SETS THIS ROLE APARTThis is not a traditional operations role. This is an opportunity to build, structure, and lead a growing company at a high level. You will have direct impact on strategy, operations, and growth, with the ability to implement systems and build a team that supports long-term scale. We are looking for a leader who thinks like an owner—someone who can bring structure to a fast-growing business and elevate it into a highly efficient, premium manufacturing operation.