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Thomson Reuters is seeking a Customer Success Manager focused on direct tax to translate complex tax rules into practical guidance for clients. You will manage a book of Concierge/Advisory customers, drive retention and growth, and collaborate with Sales and Professional Services to deliver value throughout the customer lifecycle. Responsibilities include defining success, tracking outcomes, and using data to guide strategic adjustments while traveling up to 25% as needed.

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Level

Mid L4

Location

Binghamton, NY

Occupation

Tax Preparers

Industry

Administrative Management and General Management Consulting Services

Posted

today

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