Garage Bodily Injury Claims Adjuster

Job Summary: We are seeking a highly capable Garage Bodily Injury Claims Adjuster to adjudicate commercial claims and provide superb results for our clients. The role is fully in-office; candidates must be able to work on-site at the designated company office during standard business hours.

Essential Responsibilities: Adjudicate Garage Bodily Injury claims of higher technical complexity under technical direction and within established limits and authority. Resolve generalized issues that are not complex but require a broader understanding of related matters. Conduct detailed information gathering, analysis, and investigation to resolve numerous and undefined issues. Report to senior management and underwriters on claims trends and developments. Identify loss drivers and trends to reduce claims frequency and severity through data analysis and improved claim management. Analyze claims forms, policies, endorsements, client instructions, and other records to determine coverage applicability. Investigate claims promptly and thoroughly, including interviewing all involved parties. Manage claims in litigation, coordinating resources for case resolution. Manage diaries in a timely and complete manner to ensure cases move toward the best financial outcome and resolution. Set claim reserves appropriately. Coordinate assignment and expertise resources to assist in case resolution. Prepare reports for file documentation. Apply creative solutions that result in the best financial outcome. Negotiate in a timely and effective manner to provide cost-effective solutions for the company and its customers, using a range of negotiation styles. Process mail and prioritize workload. Complete telephone calls and written correspondence to/from various parties (insured, claimant, etc.). Demonstrate a strong claim management passion and customer focus. Qualifications / Experience Required Minimum of two years' experience adjudicating first- and third-party commercial Garage Bodily Injury claims. Bachelor's degree from an accredited university required, or two or more insurance designations or four additional years of related experience in lieu of a degree. Licensed Claims Examiner (or ability to obtain a license in each jurisdiction that requires a license within 120 days). Excellent business acumen and understanding of how an insurance company operates. Independent judgment with sound decision-making ability. Excellent communication skills and the ability to build lasting relationships. Strong claim negotiation skills and proactive approach to negotiation. Effective time management and prioritization skills handling multiple tasks and deadlines. Ability to articulate financial value at multiple levels inside client businesses. Strong execution focus and proven ability to deliver expected results. Flexible, resourceful, and able to thrive in a fast-paced, evolving environment. Develop and maintain productive relationships with clients, business partners, and organizational peers. Demonstrated curiosity and willingness to consider all options and avoid conventional thinking. Proficient in MS Office Suite and other business-related software. Polished and professional written and verbal communication. Fluent reading and writing in English. Desire for continued professional development through continuing education and self-development opportunities.

Preferred Qualifications: Experience working with Guidewire. Pay and Benefits Base salary ranges (by location):

• Albany and Chicago – $86,000 – $101,500
• Los Angeles – $93,750 – $110,500

Equal Employment Opportunity Statement: We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship, disability (mental and physical), race, religious creed, sex, sexual orientation, military or veteran status, or any other status protected by law. All information collected is subject to our HR Privacy Notice.