Job Description:
Job Description Install heating and air conditioning systems to company standards providing the customer with a high quality experience. Supervise the work of other installers maintaining high quality and timely job performance.
Reports to: Installation Manager/Foreman
Required Qualifications:
Must possess all qualifications of Level 1, Level 2, Level 3and Level 4 installers in addition to the following:
- Level 5 tools
- Proficient in all HVAC functional design and installation of ductwork systems
- Proficient understanding of refrigerant, gas and electric furnaces, heat pumps, troubleshooting and installation of all residential and light commercial systems
- Able to train and supervise others
- Exceptional Safety knowledge of tools, testing devices and surroundings.
- General knowledge in all HVAC low voltage systems
- Ability to consult on customer complaints and give solutions that are beneficial for customer as well as company
- Ability to supervise others
- Attend leadership training classes
- Enroll in advanced HVAC training classes, 20 hours per year
- Obtain all Installer based NATE Certifications and keep status current
- Ability to test and balance systems
- Understand and apply all codes for residential and light commercial
- Daily, Weekly, Monthly, Yearly Duties:
- Operate company vehicle daily
- Follow instructions from supervisor and carry out in timely manner.
- Supervise and be responsible for other installers and multiple crews
- Report problems with company tools or vehicle promptly.
- Work well with customers, co-workers and subcontractors
- Work staggered schedule if required.
- Run and work a job from start to finish
- Maintain professional relationship with builders
- Maintain professional appearance and attitude at all times.
- Run a job without supervision
- Complete jobs within the labor budget
- Complete all necessary paperwork, job packets, change orders, time cards
- Answer questions and train all installation employees20 hours of job related training annually
- Test and balance residential and light commercial HVAC systems
- Other duties as assigned
- Maintain safe and clean jobsites during and after each day.
- Performance Indicators:
- Certain key business indicators that will measure the effectiveness of the Installer Level 5. These include the following:
- Timeliness of work
- Customer satisfaction
- Level of demonstrated desire to learn
- Level to which dress code is adhered
- Properly completed paperwork
- Level to which company procedures are adhered
- Number of on time arrivals
- Ability to follow direction
- Level to which safety policy is adhered
