Job Title
Salesforce B2B Digital Commerce Product OwnerJob Location
North Carolina, USAExperience
8 - 12 YearsRole Overview
We are seeking an experienced B2B Digital Commerce Product Owner to lead the strategy roadmap and delivery of enterprise B2B commerce solutions The ideal candidate will work closely with business stakeholders customers sales teams and technology teams to create scalable customercentric digital commerce experiences that drive revenue growth enhance customer engagement and improve operational efficiency The Product Owner will be responsible for translating business needs into actionable product requirements prioritizing the product backlog and ensuring successful delivery of digital commerce initiatives across the end-to-end customer journey
Key Responsibilities:
Product Strategy Roadmap
Define and own the B2B Digital Commerce product vision strategy and roadmap Align product initiatives with business objectives customer needs and organizational priorities Identify opportunities to improve customer experience operational efficiency and digital revenue growth Develop business cases and ROIdriven recommendations for commerce enhancements Requirements Backlog Management
Gather analyze and document business requirements from key stakeholders Translate requirements into epics features user stories and acceptance criteria Prioritize and manage the product backlog based on business value and strategic goals Ensure clear communication of product requirements to delivery teams Digital Commerce Experience
Own the endtoend B2B customer journey including Product discovery Catalog management Contract pricing Customerspecific pricing Bulk ordering Quotetoorder processes Order tracking Selfservice portals Account management Reordering and subscription capabilities Drive initiatives to enhance digital adoption and customer satisfaction Agile Delivery
Serve as the primary liaison between business and technology teams Participate in Agile ceremonies including sprint planning backlog grooming reviews and retrospectives Validate delivered functionality against business requirements Support UAT activities and release management processes Stakeholder Management
Collaborate with crossfunctional teams including Sales Marketing Customer Service Operations Supply Chain and ITManage stakeholder expectations and provide regular status updates Act as a trusted advisor for digital commerce transformation initiatives Data Performance Management
Define and track product KPIsAnalyze customer behavior adoption trends and digital commerce performance metrics Leverage analytics to make datadriven product decisions Continuously identify improvement opportunities based on customer feedback and business outcomes Required Skills Qualifications
Must Have
8 years of experience in Product Ownership Product Management or Business Analysis 3 years of experience in B2B Digital Commerce platforms such asSalesforce B2B Commerce Salesforce Commerce CloudAdobe Commerce MagentoSAP Commerce Hybriscommercetools Shopify Plus B2BStrong understanding of B2B commerce processes and customer journeys Experience managing product backlogs and user story creation Hands-on experience in AgileScrum methodologies Strong stakeholder management and communication skills Experience working with crossfunctional global teams
Preferred Skills:- Knowledge of CRM platforms such as Salesforce Sales Cloud
- Understanding of ERP integrations SAP Oracle Microsoft Dynamics etc
- Experience with CPQ Configure Price Quote solutions
- Familiarity with OMS Order Management Systems and PIM solutions
- Experience with digital analytics tools such as Google Analytics Adobe Analytics or Power BIUnderstanding of APIbased integrations and commerce ecosystem architecture
- Preferred Domain Experience
- ManufacturingIndustrial Products
- Distribution Wholesale
- Healthcare Life Sciences
- Medical Devices
- Technology Electronics
- Consumer GoodsSupply Chain Logistics
Key Competencies:- Product Vision Strategy
- Digital Commerce Expertise
- CustomerCentric Thinking
- Business Analysis
- Agile Product Management
- Stakeholder Management
- DataDriven Decision Making
- Problem Solving
- Leadership Influence
- Roadmap Planning
Certifications:
Preferred Certified Scrum Product Owner CSPOSAFe Product Owner Product Manager POPMSalesforce Commerce Cloud Certification Salesforce Administrator CertificationPMIACPAgile Certifications Success Metrics Digital revenue growth Customer adoption and engagement Conversion rate improvements Customer satisfaction CSATFeature adoption rate Order completion and selfservice utilization Sprint and release predictability Business value delivered against roadmap commitments Other Details
Variable Compensation:- This position includes a bonus or variable payout component based on individual and organizational performance. Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.
- Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):Benefits And Perks
- Comprehensive Medical Plan Covering Medical, Dental, VisionShort Term and Long-Term Disability Coverage 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity LeaveThe range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer:
The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
