Branch Manager
international bank of commerceAustin, TX
Job Summary:
Branch Manager is responsible for providing customers with the IBC Experience and "we do more" attitude to meet their needs and drive branch growth while ensuring complete customer satisfaction.
Essential Job Functions:
Maintain branch sales performance expectations. Assist in employee development through role plays and observation – implement IBC Mission. Establish and meet individual goals and provide customer service. Organize blitzing, presentations and call campaigns and maintain customer portfolio. Provide branch numbers at manager meetings and facilitate branch meetings and/or huddles. Assist with teller supervisor duties – overrides (teller and sales overrides, ending day, card wizard). Establish community involvement and understand and meet compliance expectations (exceptions, branch checklists). Assist in hiring and termination process and maintain and supervise time and attendance. Other duties as assigned.
Skills:
Effective English verbal and written communication skills. Computer literate and working knowledge of Microsoft Office. Service oriented; actively looking for ways to help others and solution oriented with self‐starter motivation. Time management and organizational skills, critical thinking ability to make decisions and act with urgency. Ability to meet performance standards and deadlines, learning strategies, basic math skills and speaking social perceptiveness. Able to work weekend schedule and concentrate and focus on detail using logic and reasoning to identify strengths and weaknesses of alternative solutions. Monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Adapt quickly to changes and be able to provide guidance to the staff. Able to coach, counsel, motivate employees toward performance goals and create team environment. Create an ethical, non‐discriminatory and safe work environment; establish effective communication lines, solve employee problems, manage conflict. Education & Knowledge High School diploma or GED equivalent. Some college, preferred. Customer service working experience, preferred.
Benefits:
Medical Plan – Employer Paid. Life Insurance – Employer Paid. Flexible Spending Program. 401(k) – Profit Sharing Program. Supplemental Benefit Programs – Vision, Dental, Disability, Tuition Assistance Program. Sick Leave, Vacation, Paid Holidays.
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Level
Mid L4
Location
Austin, TX
Occupation
Sales Managers
Industry
Commercial Banking
Posted
3 days ago