Systems Technician

Systems TechnicianThe AV systems technician will use a documented audio-visual system design to integrate a turn-key, fully functional AV system. This includes the physical installation of equipment, cable pulls, terminations, troubleshooting, equipment configuration and quality assurance activities. The systems technician leads a crew of student technicians, providing technical training and leadership to inexperienced workers. The technician also performs on-call problem resolution. InstallationPhysical installation of AV system components (projectors, TV's, racks, equipment, etc.): Understand and execute proper installation methods, following local codes and safety guidelines. Know and properly use installation tools. Connect devices together: Understand the different signal types, wire types and terminations. Configure & program AV devices. Provide quality assurance activities that ensure that the installed system is functioning as designed. Field Engineering: using best practices, codes, and industry standards, determine pathways, mounting methods, project and site logistics, etc. Supervision, Coaching, and LeadershipLead assigned student technicians in AV install. Provide on-the-job training for student technicians. Collaborate and work with other full-time technicians. Participate in and on occasion, lead team training. Manage ProjectsProject fulfillment: understand the scope, requirements and intended user experience of a project and then install the project according to those requirements. Coordinate with other trades when needed. System diagnostics and fault resolutionOn call: respond to customer calls, both remotely and in person, to resolve problems with campus AV systems (technical problems and user error). Repair AV systems: identify and correct problems in a non-functioning AV system. Professional Development and TrainingParticipate in on-the-job learning opportunities. Take online and in-person courses in audio visual technology, methods and processes. This position provides an opportunity for people of varying levels of skill. If you have a lot of education, experience, and skill, we'll compensate you accordingly. If you are early in your career, this could be a great opportunity for you, too. Different levels of pay are assigned by the hiring department depending on experience/education/skills and business needs. Level 50: 1 year of related experience. ($25.00-$32.50) Level 51: 2-3 years of experience or equivalent combination of related training/education & experience. ($28.25-$36.25) Level 52: 4 years of experience or equivalent combination of related training/education & experience. ($31.25-$40.50) Skills, abilities, knowledge, licenses, certifications: Install, configure, troubleshoot, and maintain audio, video, and integrated AV systems Set up and operate sound reinforcement systems, microphones, mixers, amplifiers, and speakers Install and maintain video displays, projectors, video walls, and presentation systems Configure and support AV control systems and signal distribution equipment Knowledge of analog and digital audio/video signal flow Structured cabling installation and termination (CAT5e, CAT6, fiber optic, HDMI, SDI, and related AV cabling) Utilization of AV testing, calibration, and diagnostic equipment Basic networking concepts for AV-over-IP systems (wired and wireless) Reading and interpreting technical drawings, schematics, and system diagrams Audio and video transmission methods, standards, and protocols Digital signal processing (DSP) concepts Video conferencing and unified communications platforms AV control systems and automation technologies Communication media, signal routing, and distribution technologies CTS (Certified Technology Specialist) CTS-I (Certified Technology SpecialistInstallation) CTS-D (Certified Technology SpecialistDesign) Manufacturer certifications (e.g., Crestron, Extron, Q-SYS, Biamp, Shure, Dante) OSHA Safety Training Certification Lift and ladder safety certifications Work independently and as part of a technical team Communicate effectively Manage multiple projects and prioritize tasks Lift and move AV equipment safely and work at heights when required Provide professional customer service and technical support during events and installations Maintain accurate documentation, and system configurations What we offer in return: 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans) Generous vacation and sick time, plus 13 paid holidays Employee assistance program, available to the employee and all members of their household Tuition benefits for employees and eligible family members Access to athletic facilities Excellent medical/dental benefits Short/long term disability benefits Paid parental and maternity leave Wellness program Free on-campus parking Free UTA passes for employee, spouse, and qualified dependents Discounts at the BYU Store and for many events at BYU