Customer Support Specialist, APAC (Fully Remote)

What you'll do: Resolve support tickets and own communication through resolution. Host APAC community meetings and lead customer check-ins.

What you bring: Life science background and customer-facing experience. Strong communication and problem-solving skills, with autonomy. Working arrangements: Full-time, fully remote based in Australia (Melbourne preferred). Flexible schedule; up to 10% travel for training and events. a-tune, a Transnetyx company, develops tick@lab, an animal colony management software for research institutions. Their culture values belonging, collaboration, and curiosity, celebrating diversity and giving back through YX Gives.