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Director, Enterprise Architecture The Director, Enterprise Architecture turns AI and data strategy into practical business process, application, integration, data, AI, and technology designs for Hawaii Mobility. Reporting to the VP, Data & AI, this role guides target architectures and transition roadmaps that strengthen customer relationships, connect journeys, and improve daily operations. Design authority centers on Hawaii Mobility, with partnership across Australia mobility, music, and investments where shared capabilities make sense. The Director leads the Data & AI Architect and works with operators and delivery teams to redesign workflows and connect digital and physical experiences, running a lean architecture practice: listening first, building clear guardrails and reusable paths, and learning quickly from production while helping teams adopt change at a practical pace. Key Outcomes: Enterprise Architecture Strategy & GovernanceAI Delivery & Production Architecture Connected Application & Data Architecture Partnership & Operator Enablement
Qualifications
Education: Bachelor's or Master's in a related field, or equivalent demonstrated experience. Work Experience:10-15 years of enterprise architecture experience with hands-on depth across application, integration, data, and process architecture, plus the ability to connect these domains to business capabilities, AI, and infrastructure. Production AI and automation architecture experience, including MLOps and LLMOps, governed tools and data, evaluation, observability, security, reliability, cost, and measurable business impact. Proven work in vertically integrated manufacturing, distribution, retail, automotive, or adjacent operations; ability to connect strategy, customer and operator needs, target designs, and practical transition plans. Databricks and Azure experience, including Unity Catalog, Delta Lake, and lakehouse patterns; connected omnichannel retail and customer journeys. (Preferred) Experience influencing shared architecture across the US and Australia and applying responsible AI guidance to production decisions. (Preferred)
Skills: Strong systems thinking and first principles problem solving: trace end-to-end causes, challenge inherited assumptions, and simplify designs while balancing customer experience, operating realities, security, resilience, and cost. Able to guide cloud modernization and lean architecture decisions with engineers and operators. A trusted partner who listens with humility, explains tradeoffs clearly, develops architects and delivery teams, and helps operators adopt change at a realistic pace. About Servco: At Servco, we're committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.
Pay Range: $137,300.00 - $208,660.00 per year

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Level

Manager L7

Salary

$137,300 - $208,660 per year

Location

Honolulu, HI

Occupation

Computer Systems Engineers/Architects

Industry

Computer Systems Design Services

Posted

today

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