Job Description:
The Cashier is responsible for the accurate handling of restaurant financial transactions. This position ensures prompt and courteous service to all restaurant guests, as well as ensuring that all monies received are counted, documented, and properly prepared for deposit. Cashing out servers, bartenders, and retail sales associates Reconciling of daily credit card transactions Making of daily deposits and bank manifest Creation and maintenance of the armored car log Processing "party" deposits Management of petty cash and petty cash log while ensuring that petty cash requests are approved prior to disbursement of funds Voucher reconciliation Building daily cash bags Assisting with chargebacks Change runs Balancing the safe ( 3x per day) Cashing out Box Office, Live, and Banquet employees (if applicable) Doing "paid ins" and "paid outs" for employees Notifying management of over/shorts Manual hotel charges (if applicable) Direct bill payments The Cash Out office may also be responsible for acting as the "Cafe Receptionist". This added duty will be determined by the GM/DO. This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.
Qualifications:
EXPERIENCE, EDUCATION, AND CERTIFICATIONS Previous cash handling experience in a high volume establishment Ability to problem solve Ability to multi-task and remain calm and focused in a fast paced environment Practice safety and sanitation standards Recycle products when possible Ability to bend, reach and lift up to 25 lb cash bags Positive attitude toward staff Skills Strong leadership and interpersonal skills – that can be factually verified by peers and prior supervisors. Can illustrate consultative skills and ability to work cross-functionally. Exhibits excellent verbal and written communication skills. Demonstrates strong problem solving skills through ability to diagnose and develop recommended solutions. Possesses the potential and aspiration to serve as a Hard Rock General Manager.
Physical Demands:
Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Employer Culture Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!
