Crisis Worker

Location: Remote

Applicants in the following states are NOT eligible: CA, IL, MA, MI, NY, ND, OH, OR, WA, WYRole Overview The Crisis Worker provides emotional support and crisis intervention services to individuals and families via text and online chat. This role focuses on active listening, risk assessment, and connecting individuals to appropriate resources while maintaining strict confidentiality and professionalism. This position is ideal for candidates with a background in counseling, behavioral health, or social service case management who are passionate about supporting individuals in crisis.*This is for text & chat line only.*Key Responsibilities Respond to crisis contacts via phone, text, and chat using empathetic, non-judgmental communication Assess safety, risk level, and emotional needs following established protocols Provide referrals and connect individuals to appropriate community resources Engage emergency services when required based on assessment and policy guidance Maintain accurate and timely documentation of all interactions Participate in required training, supervision, and ongoing education Complete administrative tasks as assigned