HVAC Service Manager
arsrescue rooterWebster, TX
HVAC Service Manager
arsrescue rooterWebster, TXSenior L5
Heating, Air Conditioning, and Refrigeration Mechanics and InstallersFirst-Line Supervisors of Mechanics, Installers, and RepairersFirst-Line Supervisors of Personal Service Workers
Plumbing, Heating, and Air-Conditioning ContractorsOther Building Equipment ContractorsSteam and Air-Conditioning Supply
APPLY NOW (opens in a new tab)HVAC Service Manager We are seeking an experienced HVAC Service Manager to lead and develop our residential HVAC service department, manage HVAC technicians, and ensure high-quality heating and air conditioning service operations.
Responsibilities:
- Lead and manage the HVAC service team, including hiring, scheduling, training, coaching, and performance management
- Evaluates workload and schedules service work in a way that best utilizes manpower and maximizes profits, which includes managing labor expenses to stay within budget guidelines.
- Ensure HVAC service quality, customer satisfaction, and operational efficiency
- Achieves monthly budgeted revenue.
- Oversee daily operations of residential HVAC service calls and repairs
- Monitor labor costs, materials, equipment, and expenses to maintain service department profitability
- Conduct job site inspections and ensure compliance with HVAC codes and safety standards
- Track department operations including technician productivity, tools, vehicles, and equipment
- Provide hands-on training and development for HVAC service technicians
- Lead regular technician meetings and monitor key performance indicators (KPIs)
- Ensures that materials and equipment are ordered and dispensed for scheduled jobs. Schedules repairs for parts to ensure minimal down-time in job completion. Manages material expense to stay within budget.
- Reviews payroll records to ensure that technicians are paid properly and that record keeping is in compliance.
- May conduct job site inspections.
- Assists the dispatching operation to ensure appropriate technician selection for type of service.
- Monitors preventive maintenance of vehicles to ensure proper operation.
- Evaluates staff to determine training requirements. Provides on-the-job training and support to employees.
- Oversees facility and equipment maintenance, ensuring that assets are protected and controlled.
- Observes all safety and Company rules and regulations in the performance of duties.
- Follow the guidelines for the Senior Care, Ethics, and Quality Assurance Process.
- Oversees the Tech Turnover Process. Achieving the budgeted/managed KPIs by call type.
- Conduct weekly meetings with Technicians.
- Other duties as assigned
Qualifications:
- 3 years of HVAC service management experience
- Strong knowledge of residential HVAC systems, heating and air conditioning service, and HVAC code compliance 6-8 years of experience in HVAC service. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
- A High School diploma or general education degree (GED) is required
- Valid driver's license with a good driving record
- Strong leadership, communication, computer, and analytical skills
- Ability to manage people, operations, and budgets effectively
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Level
Senior L5
Location
Webster, TX
Occupation
Heating, Air Conditioning, and Refrigeration Mechanics and Installers
Industry
Plumbing, Heating, and Air-Conditioning Contractors
Posted
today