Creative Specialist III

Position Summary: This is a career level design consultant position. Works both independently and collaboratively with internal and external partners to develop creative interior space solutions to meet customer needs. Includes a high degree of customer engagement, creative decision making, non-linear decision making and autonomous project ownership. Responsible for design discovery, co-creation, design validation and documentation. Involved in design projects and related tasks from inception to final installation.

Responsibilities: Distill and analyze project information. Conduct product research and contact vendors for pricing and information. Engage with customer to gather project information (surveys, interviews, data collection, observations) and to uncover customer challenges. Facilitate design discovery and co-creation sessions with project stakeholders. Assist with creative engagements and workshops. Engage in creative problem solving. Perform field measurements and inventory product. Specify furniture and finishes required per final layouts. Produce and present design concepts to customers. Validate design concepts and finalize design development. Generate, organize, and maintain CAD/CET files. Produce furniture block plans, space plans, finish palettes, furniture specification, and installation drawings; create, revise, and plot design drawings. Develop validation packages and spreadsheets. Estimate budgetary hours and manage and monitor project hours. Prepare design budgets and design proposals. Responsible for individual tasks and duties as well as overall project results and outcomes, including shaping the customer experience. React to customer needs and expectations in developing working relationships. Attend industry events and peer networking opportunities. Membership in industry professional organizations recommended. Serve as a mentor for other designers. Assist in the on-boarding process. Track and manage time entries daily.

Education/Experience: Bachelor's Degree in Interior or Architectural Design, Associate Art's degree or equivalent from a two-year college will be considered, with at least 5-years related design experience. Council for Interior Design Accreditation (CIDA) or National Architecture Board (NAB) accreditation preferred. Prior experience with system furniture products a plus. One or more professional certifications encouraged: NCIDQ, CID, LEED AP, WELL AP, EDAC, 6 Sigma, PMI, etc.

Knowledge/Skills/Abilities/Competencies: Composed and cool under pressure; thrives in a fast-paced work environment. Ability to learn quickly when facing new problems. Practices attentive listening. Customer focused; dedicated to meeting the expectations of internal and external customers. Adapts to ambiguity; copes with change; can act without the entire picture. Clearly and comfortably delegates both routine and important tasks to design support partners. Pursues tasks and projects with energy, drive, and a need to finish and overcome obstacles. Picks up on the need to change personal, interpersonal, and managerial behavior quickly. Uses logic, heuristics, and intuition to solve difficult problems. Quickly learns new technical skills and knowledge. Uses their time effectively; values the time of others; sets important priorities. Plans and accurately scopes out length and difficulty of tasks and projects; sets objectives and goals. Prioritizes and spends time on what is important; quickly zeros-in on critical elements. Works for continual personal and professional improvement. Approaches tasks, project, team, and customers with optimism, enthusiasm, and creativity. Must be cooperative; works with and learns from others. Must believe in the ability of physical space to have a positive impact on the lives of others. Must have self-awareness and ability to self-assess strengths and opportunities for growth. Must possess a growth mindset and the ability to adopt new habits and behaviors. Must possess a high degree of assertiveness and creative confidence. Must be able to successfully navigate ambiguous situations. Must be skilled at both storytelling and problem finding / problem discovery. Time management skills, ability to multitask and take ownership for multiple tasks and deliverables. Professional knowledge of commercial furniture products and systems furnishings. Professional knowledge of ancillary, residential furnishings, and décor. Professional proficiency in a variety of software: AutoCAD, SketchUp, and Microsoft Office. CET Designer, 20/20 CAP, Adobe Photoshop, Illustrator, and InDesign desired. Professional ability to apply Interior Design principles, to include texture, color, form, function, materiality balance, rhythm, repetition, proximity, symmetry, biophilia, cognition and perception. Professional understanding of building codes, regulations, ADA.Ability to apply commercial furniture products and systems furnishings. Ability to work independently and collaboratively in a fast paced, deadline driven environment. Ability to draw/sketch by hand. Exceptional customer service skills with ability to provide solutions to client needs. Complex reading and writing skills, basic math skills, judgement/decision making.

Working Environment: Generally, works in an office environment with moderate noise. Nature of work may require time spent out of the office at client location or other One Workplace offices. Reliable access to transportation required. Periodically works outside and may work around moving objects, dust, and dirt.