General Manager
jetset pilatesGrand Rapids, MI
$65,000 – $75,000 annually
APPLYGeneral Manager
jetset pilatesGrand Rapids, MIMid L4
$65,000 – $75,000 annually
Fitness and Recreational Sports CentersOther Personal Care ServicesSports and Recreation Instruction
APPLY NOWAbout the Opportunity:
JETSET Pilates Grand Rapids is seeking a General Manager to lead pre-sale, oversee studio operations, and drive membership growth ahead of our Spring 2027 opening. The General Manager will be responsible for building foundational membership during construction, leading community outreach, hiring and developing the team, and owning the studio’s financial performance. This is not a passive management role. It is a hands-on leadership position that requires strong sales ability, marketing initiative, operational discipline, and community presence.
Key Responsibilities:
- Pre-Sale & Membership GrowthLead and execute pre-sale strategy to build foundational membership prior to opening
- Capture, nurture, and close incoming leads
- Develop partnerships with local wellness, retail, and community organizations
- Organize and execute community outreach events and on-the-mat pop-ups
- Achieve membership, revenue, and utilization targets
- Track and analyze KPIs including sales conversion, retention, and revenue
- Leadership & Team Management
- Recruit, hire, and onboard instructors and studio team members
- Build a positive, high-accountability team culture
- Provide coaching, feedback, and performance management
- Ensure staff understands expectations around service, energy, and professionalism
- Lead by example in work ethic, urgency, and ownership
- Operational Excellence
- Oversee daily studio operations including scheduling, payroll, reporting, and inventory
- Maintain brand standards and studio presentation at all times
- Be present during peak class times to provide leadership and support
- Manage expenses and operate within budget
- Ensure consistent communication regarding performance metrics
- Teaching & Studio Support
- Complete JETSET instructor training
- Instruct 6 to 8 classes per week
- Be capable of stepping in to cover classes when necessary
- Maintain understanding of programming and instructor performance standards
- Key Skills & Abilities
- Sales Leadership: Proven ability to drive revenue and close memberships
- Community Builder: Comfortable representing the brand and building local relationships
- Business Acumen: Strong understanding of KPIs and financial accountability
- Operational Discipline: Organized, systems-oriented, and detail-driven
- Self-Starter: Thrives in a startup-style environment
Qualifications:
- 2+ years of management experience (boutique fitness, hospitality, or service-based business preferred)
- Proven success in membership sales or revenue-driven roles
- Experience with pre-sale or new studio openings strongly preferred
- Willingness to work evenings, weekends, and extended hours during pre-opening phaseCPR/AED certification required (or willingness to obtain)
- Desired Traits
- Competitive and performance-driven
- Strong communicator with leadership presence
- High energy and hands-on mindset
- Comfortable taking ownership of results
- Growth-oriented and interested in long-term opportunity
Compensation & Benefits
Salary: $65,000 – $75,000 annually (based on experience)
Benefits: Insurance Stipend
Bonus: Uncapped structure tied to revenue (OTE $100k+)
Hours: 40+ hours per week (extended during pre-sale and launch phase)
Growth Opportunity: Potential for expanded leadership as additional locations open
What Success Looks Like:
The General Manager builds strong foundational membership during pre-sale, establishes meaningful community partnerships, launches the studio with momentum, and drives consistent growth in revenue and utilization while maintaining a premium boutique experience. About JETSET PilatesJETSET Pilates is a modern, music-driven reformer Pilates concept delivering high-energy classes in a curated, luxury studio environment. With strong growth nationwide, JETSET is expanding into new markets with a focus on performance, culture, and elevated member experience. About TRIB3 Health & Wellness StaffingTRIB3 Health & Wellness Staffing connects top fitness and wellness talent with leading studios across the U.S. Our mission is to build high-performing teams that drive revenue, culture, and long-term success.
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Level
Mid L4
Salary
$65,000 – $75,000 annually
Location
Grand Rapids, MI
Occupation
General and Operations Managers
Industry
Fitness and Recreational Sports Centers
Posted
yesterday