Job Description:
$187,000.00 to $281,000.00 Annually (Based on years of experience) Lake Forest Place | Full Time | Administration Department | 8am-4pm| M-F OnsiteAre you looking for a team where you can bring your passion, strengths, and best self as a Executive Director? At Lake Forest Place, you’ll join a mission‑driven community where employees work together to deliver a truly personalized experience for our residents. Our team values collaboration, compassion, and shared expertise, and we’re searching for individuals who lead with heart and help create a positive, uplifting environment. If you’re someone who enjoys making a difference, building meaningful connections, and contributing to a workplace centered on wellness, independence, joy, and security, you’ll feel right at home here. Why YOU Will Love Working With UsComprehensive Benefits That Care for YouHealth & Wellness: Medical, dental, vision, Wellhub, and onsite fitness Financial Security: PTO rollover/sellback, 403(b) with match, commuter benefits, financial counseling Peace of Mind: Life insurance, disability coverage, EAP support Growth & Development: Tuition reimbursement, scholarships, mentorship, and career pathways Community & Connection: Engagement events and 24/7 chaplain counseling for emotional/spiritual support
Position Overview:
The Executive Director provides visible, mission-driven leadership for Presbyterian Living' Community and is accountable for delivering exceptional resident experiences while ensuring operational excellence, financial sustainability, regulatory compliance, and leadership accountability. The Executive Director fosters a culture of ownership, collaboration, and continuous improvement and is responsible for translating organizational strategies into measurable results.
Key Responsibilities
Strategic Leadership and Planning:
Work collaboratively with the Corporate Leadership to implement the mission, vision, values, and strategic priorities of Presbyterian Living.
Develop and execute community annual goals and objectives in partnership with the Chief Operating Officer.
Lead strategic initiatives that support growth, resident satisfaction, operational excellence, and financial sustainability.
Leadership and Organizational Effectiveness:
Build and sustain a high-performing leadership team through clear expectations, coaching, accountability, and succession planning.
Foster a culture characterized by ownership, transparency, collaboration, and timely follow-through.
Address performance concerns proactively and consistently.
Financial Management:
Develop operating and capital budgets in partnership with the COO and VP of Finance.
Maintain accountability for achieving revenue and expense targets.
Ensure department leaders understand and are accountable for their budgets and key performance indicators.
Census and Marketing:
Achieve annual census goals across all levels of care.
Monitor trends and proactively respond to changing occupancy conditions.
Partner with Sales and Marketing leaders to maximize occupancy and strengthen market position.
Operations Management:
Maintain systems, policies, and procedures that ensure regulatory compliance, resident safety, and employee wellbeing.
Promote operational consistency and standardization aligned with Presbyterian Living policies and service standards.
Establish clear operational expectations and monitor performance through rounding, audits, and management reviews.
Clinical Oversight:
Partner closely with the Medical Director, Health Care Administrator, VP of Clinical Services, and COO to ensure a culture of clinical excellence.
Support development of comprehensive clinical and wellness programs consistent with organizational philosophy.
Promote patient safety, quality outcomes, and regulatory compliance.
Hospitality and Resident Experience:
Foster a culture of hospitality and service excellence that delivers exceptional experiences for residents, families, guests, and employees.
Lead resident satisfaction initiatives and service recovery efforts to ensure concerns are addressed promptly and effectively.
Partner with enterprise Resident Experience and Culinary leaders to implement Presbyterian Living hospitality standards while preserving the unique identity and culture of Lake Forest Place.
Facilities Operations:
Partner with Facilities leadership to ensure buildings, grounds, and infrastructure are maintained to Presbyterian Living standards.
Ensure preventive maintenance programs are effectively executed.
Monitor responsiveness to resident maintenance requests and environmental concerns.
Community Relations and Foundation Support:
Represent Lake Forest Place and Presbyterian Living in the broader community.
Support philanthropic efforts and work collaboratively with Foundation leadership.
Build strong relationships with residents, families, community organizations, and strategic partners.
Risk Management:- Manage community risk management programs in cooperation with Corporate Risk Management.
- Promote a culture of safety and high reliability throughout the organization.
- Ensure risk mitigation practices support organizational goals and resident wellbeing.
- Support continuous learning and systems thinking to reduce risk exposure.
- Other duties assigned
- Qualifications & Skills
- Bachelor's degree required. Master's degree in Healthcare Administration, Business Administration, or related field preferred.
- Licensed Nursing Home Administrator in Illinois or licensure eligible.
- Minimum of seven years of progressively responsible leadership experience in senior living, healthcare, hospitality, or related industries.
- Demonstrated success leading large, complex organizations with multiple service lines.
- Proven ability to develop high-performing teams and drive measurable operational improvements.
- Experience managing operating and capital budgets.
About Presbyterian Living:
Presbyterian Living is an independent, not‑for‑profit senior living organization offering a full continuum of care—including independent living, assisted living, skilled nursing, and memory care. Since 1904, we’ve welcomed people from all backgrounds across our communities in Evanston (Westminster Place & Ten Twenty Grove), Lake Forest (Lake Forest Place), and Arlington Heights (The Moorings).What sets us apart is our commitment to people - residents, families, and employees alike. We’re a compassionate, mission‑driven organization where team members feel supported, valued, and inspired to make a meaningful difference each day.
