Network Analyst IIThe Network Analyst II will work in a Customs & Border Protection's (CBP) Enterprise Network Architecture & Engineering support services contract (ENAESS), focused on Wireless Network deployments and maintenance. The Network Engineer must have the ability to: Assist various departments to maintain network security and configure remote routers and provide engineering support. Analyze and recommend solutions, upgrades services to streamline process and recommend improvements. Maintain hardware and software for network perform troubleshoot and assist in the installation and upgrade of Router and switch IOS to a baseline. Install and maintain data and voice circuits through routers, switches, and Wide Area Network devices. Understanding the Customer mission to assist with engineering requirements. Analyze and perform troubleshoot on Local Area Network cabling and Wide Area Network wired and wireless. Configure routers and switches to support Voice Over IP and VTC devices and ensure customer availability for various networks. Administer and prepare program for IP addresses, develop network resources and train support personnel to provide Tier I support to end users. Engineer and/or Monitor all Information Assurance policies and enforce compliance to all network security policies. Coordinate with various teams for disaster planning and perform network backup and monitor recovery processes. Manage and document network systems, operational procedures and monitor hardware inventory for network. Participate in network on-call support on rotational basis. Ensure and provide effective customer service to in-unit managers and customers. Eligibility/Clearance Requirements: Must be a U.S. Citizen with an active clearance. Clearance Preference: CBP Full BI - 1st priority Any DHS badge + DoD Top Secret - 2nd choice DoD Top Secret + willingness to get CBP clearance - 3rd choice Certification Requirement: None Education, Skill, and Experience Requirements: Bachelor's in Information Technology, Computer Science or related degree; Without a degree a H.S. Diploma required and 4 additional years of relevant work experience:6-7 yrs of LAN and WAN experience Experience supporting computer network installation, maintenance and support Flexible - The environment is highly dynamic and mission critical Good written communication, interpersonal, problem-solving, analytical, mathematical, and organizational skills. Attention to detail Eligibility/Clearance Requirements: Must be able to provide proof of U.S. Citizenship in order to be able to qualify for a Customs & Border Protection (CBP) clearance.
