Tasks & Duties • Develop system design specifications and documentation • Develops and prepares documents for the general design of solutions that meet system and security requirements, including the selection of alternative approaches. • Develops workflow and business flow charts documents using MS Visio, MS Projects and MS office products. • Develops Functional Requirements for Case processing and Case Management related Systems. • Develop detailed systems operations designs. • Develops appropriate Test plan for various integration testing and unit testing. • Production Implementation process and postproduction support • Work as a liaison between users and programmers • Works with system and Support staff (e.g managers, senior programmers, support staff, product manager) to plan program application implementation, enhancements and changes • Attends and represents the team for various meetings • Writes detailed summaries of meetings and issues. • Deals with multiple City Agencies • Provides assistance to System and Support technical support staff when they are unable to resolve a program, database, or IT issue by themselves • Provides general programming assistance to other System and Support programmers/projects as may be neededRequired Skills A minimum of 4 years of experience with the following skill sets: • Designing workflow systems • Developing functional specifications, knowledge of structured design tools, working knowledge of PROJECT • MS-Office Suite – MS-Word, MS-Excel, MS-Outlook, Visio • Writing Functional report specifications • Working with government human service agencies • JiraAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
