Store Team Lead & Key Holder – Customer Experience

Brown University is seeking a part-time Customer Service Team Lead and Key Holder to support daily store operations in the Brown Bookstore. The role involves opening the store, supervising seasonal staff, coaching team members, and ensuring exceptional customer service and a positive shopping experience. The position emphasizes leadership, teamwork, and adherence to policies while driving sales and maintaining visual standards. Flexible hours include evenings, weekends, and holidays.