Senior Analyst, Provider Scheduling Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Epic Cadence Certified and Provider Scheduling Template build experience required; healthcare experience strongly preferred.
Job Summary:
Serve as a senior-level analyst responsible for designing, building, and optimizing provider scheduling solutions within Epic. This role is highly hands-on, requiring deep expertise in Cadence, strong analytical skills, and the ability to translate operational needs into effective system configurations.
Key Responsibilities:- Design, build, and optimize provider scheduling templates using Epic Cadence best practices
- Analyze data and workflows to identify and implement scheduling and capacity improvements
- Lead system enhancements end-to-end, including requirements, build, testing, and deployment
- Partner with clinical and operational stakeholders to translate needs into technical solutions
- Develop and execute test scripts to ensure accuracy and system integrity
- Troubleshoot complex system issues and coordinate resolution with IT and vendors
- Provide training and ongoing support to end users and super-users
- Mentor junior team members and promote standardization and best practices
Education Requirements:- Bachelor's degree in Business Administration, Information System Management, Math/Science or related field.
- Licensure/Certification Requirements:
- Epic Cadence certification (required)
- Additional Epic certifications a plus
Professional Experience Requirements:
Five (5) years of progressively responsible experience working with information systems.
Ten (10) years preferred experience
Knowledge/Skills/and Abilities Requirements:
- Expertise with Epic Cadence visit type and template build (required)
- Legal Employer: NCHEALTHEntity: Shared Services
- Organization Unit: Care Access - Support
- Work Type: Full Time
- Standard Hours Per Week: 40.00
Salary Range: $41.04 - $59.00 per hour (Hiring Range)
Pay offers are determined by experience and internal equity Work Assignment Type: Remote
Work Schedule:
Day JobLocation of Job: US:NC:Chapel HillExempt From Overtime: Exempt: YesThis position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
