Job Description:
The Pool Attendant is responsible for maintaining a clean, safe, and welcoming pool environment for guests. This role ensures the pool deck is properly set up prior to opening, including arranging seating, stocking towels, and preparing amenities. Throughout the shift, the Pool Attendant provides attentive customer service, maintains cleanliness, and supports guest needs. At closing, the position is responsible for breaking down and resetting the pool area, including collecting towels, storing equipment, and securing amenities. This role requires strong attention to detail, reliability, and the ability to work efficiently in an outdoor, guest-focused environment.
Requirements:
Opening Duties· Set up pool area prior to guest arrival, including installing and inflating the pool slide.· Arrange pool deck seating by aligning all chairs in an orderly and consistent layout.· Place one clean towel on each lounge chair and fully stock the towel station.· Organize and make pool toys accessible and presentable for guest use.· Inspect pool deck and surrounding areas; remove all trash, debris, and hazards.· Ensure overall cleanliness and readiness of the pool environment. Guest Service Responsibilities· Provide attentive, courteous service to all pool guests.· Serve poolside food and alcoholic beverages in accordance with applicable laws and company policies.· Monitor towel inventory and replenish as needed throughout shift.· Maintain cleanliness of pool deck, seating areas, and amenities continuously.· Respond promptly to guest requests and escalate issues when appropriate. Closing Duties· Collect all towels from chairs and return unused towels to the towel station.· Remove used towels and transport them to the designated linen closet.· Gather and properly store all pool toys.· Power down the pool slide; on Sundays, deflate and return the slide to the cart barn.· Remove all trash and debris from the pool and surrounding areas.· Reset and align all chairs to designated positions for the next day. General Expectations· Maintain a clean, safe, and organized pool environment at all times.· Follow all safety guidelines and operational procedures.· Communicate effectively with team members and supervisors.· Perform additional duties as assigned.
Required Skills & Abilities:- Strong customer service skills with the ability to interact professionally and courteously with guests.· Clear verbal communication skills; able to provide directions, respond to requests, and relay information effectively.· Ability to follow written and verbal instructions with attention to detail.· Good organizational skills and ability to maintain a clean, orderly environment.· Ability to multitask and prioritize duties in a fast-paced, outdoor setting.· Basic problem-solving skills and sound judgment in handling guest needs or minor issues.· Ability to work independently while also functioning effectively as part of a team.· Dependability, including consistent attendance and punctuality.· Awareness of safety practices and ability to recognize and report hazards.
Education & Experience:- High school diploma/GED required.· 1-3 years of experience in roles demonstrating responsibility (e.g., babysitting, yard work, school events, or part-time jobs).
Physical Requirements:- Ability to stand and walk for extended periods (up to 6–8 hours per shift).· Ability to lift, carry, push, and pull up to 25–50 pounds (e.g., towels, chairs, pool equipment).· Ability to bend, stoop, kneel, and reach frequently.
Additional Qualifications:- Must be at least 18 years of age to serve alcohol in accordance with applicable laws.· Ability to work a flexible schedule, including weekends, holidays, and peak seasonal periods.
