Warehouse TechnicianOur Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizonacombining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As a Warehouse Technician, you will play a part in driving business operations forward by supporting fulfillment and shipping activities within our Authentication Center. This may include dock work, picking, packing, sorting, inventory control, folding and bagging. If you are a self-motivated individual who thrives in a fast-paced, production-driven, team environment, this could be the perfect match!
What You Get To Do Every DayEnsure product is handled to the highest quality standards
Sort, put away, and stock product shelves
Perform inventory counts using a handheld scanner
Pick, sort, and stage products using handheld scanner
Prepare customer orders for shipment by performing outbound fulfillment functions including folding and bagging, inventory control, picking, packing, loading/unloading
Maintain shipping supplies, organize inventory, and keep a tidy workspace
Assist other product departments depending on business needs
Other tasks as assigned
What You Bring To The RoleMinimum Requirements:
6+ months of experience working in a warehouse production environment
Ability to read and write in English and/or Spanish
Proven ability to excel in a high-volume, repetitive, quota-driven environment
Self-motivation and a drive to achieve results
Exceptional attention to detail and organization skills
Adaptability and openness to change
Receptiveness to feedback to improve performance
Ability to regularly lift and move up to 25 pounds
Ability to stand for up to 10 hours at a time
Preferred Requirements:
Proficiency with Mac OS and Google Suite, and scanner technology
EligibilityINBOUND - All Phoenix Receiving Merchandise Operations Specialists and Brand Specialist hires starting in October and November 2026
OUTBOUND - All Phoenix Warehouse Techs and Outbound Quality Control Associates starting in October and November 2026
Current team members noted above (plus Seniors) who are still employed and in good standing at the time of payout
1. Any documentation (initial, written, or final warning) issued in Q4 will disqualify you and 2. Must be in good standing (no written or final warning) at the time of payout
*Sign-on bonus valued at $1000. The first installment will be valued at $500 and will be paid in the first pay period of January 2027. The second installment will be valued at $500 and will be paid in the first pay period of April 2027. Bonus is only payable if the employee is in good standing continuously through the date each payment is made. All amounts subject to applicable withholdings and deductions. Actual dates of bonus payouts are determined by the pay period within which your start date and required completed months of employment occur. Please review TRR's standard payroll calendar to determine your bonus payout date.
Compensation, Benefits, + PerksHourly base pay + incentive pay based on performance/ quota targets achieved
$50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid parental leave
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 9 Paid Holidays
State of the art, climate-controlled warehouse facility
The expected hourly rate for this role is $16-$17.25. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categoriesincluding women's and men's fashion, fine jewelry and watches, art, and homein support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
