Groomer

About this position: About JM Pet Resort & Veterinary Clinic

Our Mission: Our mission is to support lifelong harmonious relationships between people and their pets. As experts in our field, we offer trusted guidance to pet parents and support them through all ages and stages while delivering 360° of Happy Health® to their beloved pets. We strive to empower a creative team of individuals in building careers in animal care where they feel valued, inspired, and live in a culture of recognition and growth.

Why Join Us: At JM Pet Resort and Veterinary Clinic, you'll be part of a supportive, collaborative team that values both pets and people. We offer opportunities to grow, make a difference in the lives of animals, and help clients feel confident in their pets' car e.

Job Summary: The Groomer at JM Pet Resort & Veterinary Clinic provides grooming services for pets across multiple areas of our facility, including boarding, daycare, training and drop-off appointments. In alignment with our mission treats all pets like family. Groomers deliver services with compassion, focusing on both the emotional and physical well-being of each pet. You will engage with clients to gather feedback, ensure satisfaction and build lasting relationships. Join our great team! Flexible hours available for an experienced groomer. The position is commission-based and offers unlimited earning potential based on performance.

Essential Responsibilities: Completes superior grooms i.e. bathing, brushing, blow-drying, de-matting, cutting or trimming hair/ fur, gland expression, teeth brushing, nail clipping and grinding and other specialty services Maintains a clean and organized shared grooming area Learns and follows a color-coded caution system describing employee restrictions and permissions for dog handling Uses all grooming forms as required including salon checklists, border check-in forms, grooming report cards, grooming surveys and grooming coupons Practices positive reinforcement dog training using treats Conducts all work in accordance with company policies and procedures ensuring the safety and well-being of each animal Actively engages pet parents and pets, share product knowledge and educate pet parents Positively interacts with pet parent’s in-person, via email, text and phone providing them with proactive communication and exceptional service Assists with evacuation off all animals if an emergency occurs

Qualifications: 2+ year’s professional grooming experience