Pro Shop Sales Associate Assists in Pro Shop sales and operation.
Essential Duties and Responsibilities:
Advises members and guests about attire, golf clubs, and supplies, etc. Arranges and displays Pro Shop inventory. Records all sales transactions. Collects and records greens fees and cart rental fees. Sell merchandise, special order merchandise, help with inventory, check-in golfers prior to their round of golf, and can open and close Pro Shop. Must know all aspects of the point-of-sale computer system to include start-up, close, entering golf-related fees, merchandise sales with gift certificates or sweeps. Have knowledge of all aspects of the handicap computer to include, including setting up tournaments Golf Genius, end-of-month updates, and all pertinent reports. Assist with monthly inventory. Assist in maintaining and regulating policies, rules, and regulations of golf department operations. Must comply with all rules and regulations as stated in the Employee Handbook. Assists with other duties as assigned by management. Must be able to stand, climb, stoop, bend, reach overhead and push and pull on a continuous basis. Must be willing to adhere to policies/procedures assigned by the safety committee. Must be willing to work with co-workers as a team. The schedule varies to the needs of the Club. Weekends and holidays are required.
Additional Duties:
Practice and adhere to FirstService Residential Global Service Standards. Conduct business at all times with the highest standards of personal, professional and ethical conduct. Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies. May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. Ensure all safety precautions are followed while performing the work. Follow all policies and Standard Operating Procedures as instructed by Management. Perform any range of special projects, tasks and other related duties as assigned.
Education & Experience:
High school diploma or equivalent. Experience in customer service. Golf shop experience preferred. Must possess excellent people-oriented skills. Must possess excellent written and oral communications skills. Must present a neat appearance, possess a pleasant personality, and wear the appropriate apparel for the position. Must possess good judgment and decision-making abilities.
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. While performing the duties of this job, the employee is regularly required to talk, hear and move about freely. The employee is frequently required to visually observe the condition of their surroundings. Routinely required to bend, stoop, stand, walk, carry and lift objects weighing 20 pounds or less.
Compensation:
$15.00 hourly; paid bi-weekly Schedule: Varies based on the needs of the community.
