Guest Services Ambassador: Front Desk Lead

WSS Oakridge in Oak Ridge, TN is seeking a Guest Services Ambassador (GSA) to manage front desk operations and drive guest satisfaction. You will be the hotel’s face, greeting guests, handling check-ins/check-outs, coordinating reservations, and collaborating with departments to ensure an exceptional stay. The role emphasizes safety, service excellence, and revenue generation, with a fast-paced environment and a focus on bringing energy to the guest experience.