Job Title: Organizational Change Adoption & Communication Specialist
Location: Bothell, WA 100% Onsite
Duration: 12 Months with possible extension Top Non Negotiable Skills:
- Experience supporting organizational change, communications, adoption, business transformation, or technology change.
- Experience in pharmaceutical, biotechnology, medical device, or another regulated life sciences environment.
- Experience supporting manufacturing, quality, laboratory, supply chain, frontline, or shift-based teams.
- Experience with enterprise applications, digital transformation, or multi-release technology programs.
- Familiarity with a formal change management methodology; bachelor’s degree and change certification are a plus.
Role Summary:
Client is advancing the Cell Health Intelligence Platform (CHIP), a multi-application transformation introducing new workflows, systems, and data-driven ways of working across Cell Therapy manufacturing. This intermediate-level contractor will support and coordinate change management activities for the Bothell site, translating program plans into practical local communications, engagement, readiness, and adoption actions.
Key Responsibilities:- Support execution of the Bothell site change approach in alignment with CHIP priorities and deployment timing.
- Identify and document local impacts across roles, processes, shifts, and stakeholder groups.
- Engage site stakeholders and end users through interviews, working sessions, floor engagement, and other listening activities.
- Adapt program communications, training, and readiness materials for the Bothell operating environment.
- Coordinate leadership updates, FAQs, office hours, change champion activities, and local reinforcement materials.
- Track readiness, engagement, adoption indicators, risks, and dependencies; escalate issues through appropriate channels.
- Coordinate with program workstreams on release schedules, process changes, training needs, go-live, and hypercare.
- Maintain concise change deliverables and organized site resources in approved collaboration channels.
Required Qualifications:
Experience supporting organizational change, communications, adoption, business transformation, or technology change.
- Experience with stakeholder engagement, change impacts, readiness, communications planning, and post-deployment support.
- Ability to translate enterprise plans and complex information into clear, practical site-level actions.
- Strong facilitation, relationship-building, written, verbal, visual communication, and project coordination skills.
- Ability to manage multiple priorities, work through evolving timelines and dependencies, and identify and escalate risks.
- Ability to work primarily on-site in Bothell, with flexibility for virtual program meetings.
- Experience in pharmaceutical, biotechnology, medical device, or another regulated life sciences environment.
- Experience supporting manufacturing, quality, laboratory, supply chain, frontline, or shift-based teams.
- Experience with enterprise applications, digital transformation, or multi-release technology programs.
- Familiarity with a formal change management methodology; bachelor’s degree and change certification are a plus.
Success Measures
Stakeholders understand what is changing and what is expected; site leadership has visibility into readiness and adoption risks; local communications, training, and engagement are practical and aligned with the CHIP program; and end-user feedback is captured and used to reinforce adoption.
