Head of US Card Collections Operations & Automation

Ladders is seeking a Head of US Consumer Cards (USCC) Collections Operations, MD, C16 to oversee a large-scale North America collections organization from Tucson, AZ. You will align strategy with senior leadership to balance customer experience, budgets, compliance, and performance while driving automation and process redesign. The role requires leading cross-location teams, managing performance against metrics, and building an engaged, inclusive culture that develops talent.