Community Support Specialist - Housing Salary Range $24.03 - $25.00 Hourly Position Type Full TimeMonday to Friday: 8:30 am to 5:00 pm* Hybrid: office, field and home Other Compensation: Employer-paid medical for employee and family, employer-paid dental, vision and group life insurance for employee - estimated value $8,243.28 - $23,823.84/annualEmployer-paid sick pay (12 days per year) - estimated value $2,306.88/annualEmployer-paid vacation pay (10-20 days per year depending on years of service) - estimated value $1,922.40/annual for first year of serviceEmployer-paid anniversary holiday (1-5 days annually depending on years of service) - estimated value $192.24 annual for first year of serviceEmployer-paid birthday holiday (1 day annually) - estimated value $192.24/annual* Clients/Families we serve reside in the South Los Angeles, Compton, Watts and Lynwood area. SHIELDS' mission is to develop, deliver and evaluate culturally sensitive, comprehensive service models that empower and advocate for high-risk families in South Los Angeles. The Community Support Specialist (CSS) will be responsible for administering Housing Community Support Services to Medi-Cal beneficiaries confronting homelessness and complex health and social needs in South Los Angeles.
Primary Duties:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.*Conducting intake and personalized needs assessments for all clients, collaborating to craft an Individualized Service Plan (ISP) targeting housing goals, income maintenance/increase, and other personal objectives outlined by the client. This encompasses addressing medical, mental health, substance use, financial resources, vocational, and social support needs.*Facilitating referrals, connections, information dissemination, and providing support to resources aiding clients in achieving their ISP objectives.*Completing assessments tailored to the program (e.g., VI-SPDAT).*Assessing strengths and obstacles in achieving short-term and long-term goals, including conducting a 90-day review with the client post-initial intake.*Adhering to documentation standards mandated by the Program and SHIELDS policies, which entails timely completion of case file notes and maintenance of a comprehensive, accurate, and up-to-date client file containing all required documents.*Upholding client file confidentiality in accordance with HIPAA and all relevant guidelines.
Benefits and Perks:- Supportive, fun and friendly team environment!
- Competitive Wages and room for growth
- Vacation and sick leave
- Employer paid medical insurance for employee and family
- Employer paid dental, vision and life insurance
- Chiropractic services
- Retirement 403b plan and supplemental insurance benefits17 paid holidays, effective upon hirePaid birthday holiday, effective upon hirePaid anniversary day off of 1-5 days per year depending on years of service
- Anniversary bonus after 5 years of service
- Winter break
- Pet InsuranceBBS supervision, on-going clinical training and CEUs available
- Employee referral bonus
- Employee Assistance Program
- Employee discount programs to theme parks, movies, hotels and car rentals
- Paid educational leave
- Paid drive time and mileage reimbursement
- Eligible for Federal Student Loan Forgiveness
- Employee Recognition
Qualifications:
Two (2) years of experience in healthcare, case management, homeless services, or working with vulnerable populations or a related field.
High School Diploma or GEDPresent ideas, information, and viewpoints clearly, both verbally and in writing.
Efficiently use the personal computer to include a variety or word processing software.
Utilize analysis, experience, and judgment to make decisions.
Demonstrate commitment to team objectives and SHIELDS For Families philosophies.
Adapt to changing needs by acquiring new skills and knowledge.
A valid California driver's license is required for this position, as driving is an essential function of the role and is required for field work, client crisis response and emergencies. A current automobile insurance is required.
COVID-19 vaccination required. May request medical or religious exemption if applicable.
The employee in this position must be able to perform this job safely, without endangering the health or safety of him/herself or others.
SHIELDS for Families is an equal opportunity employer.
