Commercial Surety Head Underwriter - Bond Division

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Great American's Bond Division has been underwriting surety bonds since 1926. We are known for expert underwriting, solid financial strength, market leadership, and creative solutions. Great American is one of the top surety companies in the United States. Bonds - Great American Insurance GroupThe Bond Division is seeking a Commercial Surety Head Underwriter. This position requires regular in-office presence and travel. Cincinnati, OH is the preferred location for this role. We will also consider candidates currently located in Orange, CA; Schaumburg, IL; Philadelphia, PA; Hartford, CT; Atlanta, GA; and Dallas, TX. Candidates located outside of these markets may be considered if they are willing to relocate to Cincinnati, our preferred location. Relocation to one of the other approved office locations may also be considered based on business needs and candidate qualifications. Essential Job Functions and Responsibilities Accountable for overseeing Financial Products Underwriting operations, enhancing workflow efficiency, and maintaining high productivity levels. Accountable for developing and implementing strategic plans for the Production Underwriting team, ensuring alignment with business goals and objectives. Oversee the assessment of underwritten risk quality and volume and compile comprehensive reports to convey key insights. Leverages strategic relationships with internal and external stakeholders to drive and sustain profitable growth. Overseas and guides the assessment of policy renewals and modifications, recommending strategic improvements and risk mitigation opportunities. Responsible for the delivery of exceptional customer service by monitoring management reports on service levels, activities, customer experience, and implementing strategic improvements as necessary. Responsible for overseeing product and service promotions, ensuring they align with market growth objectives and enhance customer engagement. Oversee the implementation, application, and updating of underwriting rules, rating manual guidelines, and insurance regulations. Performs other duties as assigned.