Account Manager - Automation / Robotics

Summary: This is a B2B outside sales role, focused on selling technical training classes to clients in the automation/robotics space, specifically for automotive clients.

Job Description: Develop, control and manage the following –Budgeted and forecasted sales and goals. Customers expansion, maintenance and management strategies. Coordinate with related account managers (local key account sites) for specified Key Account(s) and other minor additional accounts. Consistently and continually create and/or maintain sales opportunities, contracts/orders, organizational contacts and formal and informal leads. Annual sales budget and monthly rolling forecasts through our corporate, web-based CRM software. Promote and sell all applicable training products and services. Coordinate all aspects of the sale between product and service groups. Effectively communicate with relative group managers regarding customers' requests, needs and issues. Support Operations, Customer Service and Quality Management to best serve our customers. Research, seek out, and develop new customer opportunities while maintaining our leadership position at existing established key and general accounts. Prepare customer quote requests, submit, track and follow up on proposals in a timely fashion. Assist Customer Service with financial and technical needs as required. Support Accounts Receivable with payment collection issues. Assist with marketing activities (trade shows, conferences, etc.)Complete special projects and other miscellaneous tasks as assigned. Establish customer visitation priority to maximize Sales, profitability and customer satisfaction. Participate in team building and continuous improvement projects and meetings. Determine and communicate customer requirements. Expand knowledge in customers' automation and operations needs and relate to our potential offerings. Assist Management and Project Management as needed to maximize customer relations and our success. Expand current markets and assist in entering key target markets. Provide other duties and assist/lead related projects as assigned. Travel 60%+ (Primary local/regional with some extended and international travel required.

Preferred: Automotive industry experience