Biometric Evangelist

Location: Remote, US Job ID: 50398 The Biometrics Evangelist is responsible for driving market awareness, customer adoption, and internal alignment around HID biometric reader solutions. This role serves as a subject matter expert for biometric readers, helping customers, partners, and internal teams understand the value of biometric authentication in secure, modern physical access environments. The role supports end-user strategy through customer meetings, vertical-market engagement, sales enablement, executive briefings, and field collaboration. In addition, this position creates thought leadership and market-facing content through public forums, podcasts, speaking engagements, webinars, social presence, and industry events. Success requires strong technical curiosity, executive communication skills, frequent travel, and the ability to translate biometric capabilities into clear business outcomes for internal and external customers.

Who are we? HID powers the trusted identities of the world\'s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and Physical Access Control Solutions (PACS): HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. This is more than just a job - it\'s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions. Are you ready to make a difference? Join us and help shape the future of security. As our Biometric Evangelist, you\'ll support HID\'s success by: Serving as the primary evangelist and subject matter expert for HID biometric reader solutions across end-user, partner, and internal stakeholder audiences. Supporting internal and external customers by translating biometric reader capabilities into clear business, security, operational, and user-experience outcomes. Partnering with Sales, Business Development, Product, Marketing, and Sales Engineering to build awareness, pipeline influence, and adoption of biometric reader solutions. Delivering customer-facing presentations, executive briefings, demos, webinars, podcasts, conference sessions, and other public speaking engagements. Creating and maintaining market-facing content, sales enablement materials, social posts, talk tracks, FAQs, and thought leadership assets that support biometric reader adoption. Representing HID in public forums and industry conversations while reinforcing HID\'s trusted identity, security, and innovation positioning. Developing and executing an evangelism plan that increases awareness and confidence in HID biometric reader solutions across priority vertical markets. Collaborating with field teams to support strategic end-user opportunities, customer workshops, partner meetings, and account planning activities. Gathering voice-of-customer, market, and competitive insights and share actionable feedback with Product, Marketing, and Commercial leadership. Supporting launch, enablement, and adoption efforts for biometric reader solutions, including messaging, training, demos, event content, and customer proof points. Maintaining a strong external presence through public speaking, podcasts, industry panels, webinars, social media, and customer-facing content development. Traveling as needed to support customer engagements, industry events, field ride-alongs, internal meetings, and strategic partner activities. Your Experience and Background include: Proven ability to influence executive stakeholders, senior leaders, and cross-functional teams without direct authority, driving alignment and action across commercial, product, marketing, and customer organizations. Experience in physical access control, identity, security technology, biometrics, credential technology, or a related technology market. Ability to communicate complex technical concepts in a clear, business-focused way for executive, technical, and non-technical audiences. Demonstrated experience supporting customers, sales teams, partners, or field organizations in a consultative or evangelist capacity. Strong presentation, public speaking, content creation, and executive communication skills. Ability to travel frequently and engage effectively in customer meetings, conferences, internal meetings, and field activities. Legal authorization to work in the hiring country and ability to comply with all relevant HID policies and procedures. Experience with biometric readers, biometric modalities, identity verification, PACS, access control hardware, mobile credentials, or cyber-physical security solutions is preferred. Existing relationships or experience within key vertical markets such as Education, Healthcare, Critical Infrastructure, Finance, Commercial, Technology, or Government is preferred. Experience creating thought leadership content, speaking at industry events, participating in podcasts, or building a professional social presence is preferred. Experience partnering with Product, Marketing, Sales Engineering, and Commercial teams to support solution launches or category evangelism is preferred. Strong understanding of customer adoption barriers, privacy considerations, change management, and stakeholder education related to biometric technologies is preferred. What we can offer you: Competitive salary and rewards package Competitive benefits and annual leave offering, allowing for work-life balance A vibrant, welcoming & inclusive culture Extensive career development opportunities and resources to maximize your potential To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds Why apply? Empowerment: You\'ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don\'t need to check all the boxes. If you have most of the skills and experience, we want you to apply. Innovation: You embrace challenges and want to drive change. You\'ll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes. Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted. The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range does not account for geographic differentials based on the location where the position may be filled. At HID, it is uncommon for individuals to be hired at or near the top of the range. Final compensation decisions depend on the specific facts and circumstances of each case. The base salary in the United States is $100,000 to $168,000. The OTE is up to $240,000. HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes. HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com. Immigration Sponsorship Not Available Applicants for this position must be currently and legally authorized to reside and work in the hiring country. HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position. International relocation or remote work arrangements outside of the hiring country will not be considered. At times, HID may use AI-assisted technology to help our Talent Acquisition team review applications by identifying job-related qualifications, skills, and experience in résumés and comparing them with the requirements of the role. The technology supports recruiter review but does not make hiring decisions. A member of our Talent Acquisition team reviews each application before any selection decision is made. Information processed by the tool is deleted once the recruiter\'s review is complete. We make it easier for people to get where they want to go! On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go - without having to think about it. When you join our HID team, you\'ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You\'ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it\'s important to us to have diverse, inclusive teams, and we value different perspectives and experiences. #LI-HIDGlobal