Job Description
Company Overview:
Right At Home Southwestern Illinois has been serving the counties of St. Clair, Madison, and Monroe for more than 10 years. We are a local leader in professional in-home care, dedicated to enhancing the quality of life for seniors and adults with disabilities that we serve! Our philosophy for treating and clients and caregivers is rooted in what we call the “3 C’s”, Compassion, Consistency, and Communication. We are seeking a Field Supervisor to join our team. The ideal candidate will possess a strong commitment to deliver exceptional care, organizational skills, and a passion for providing service to caregivers, clients, and client families. This role offers an opportunity to become a leader in a growing organization that is focused on serving its community.
Benefits:
Generous Paid Time OffRetirement PlanCell Phone Allowance Ongoing Training and Support
Job Responsibilities
Day-to-Day:- Start each day reviewing care logs, schedules, and caregiver check-ins to stay ahead of any issues before they become problems
- Coordinate directly with the Care Manager to plan your day and prioritize what matters most
- In the FieldVisit clients in their homes on a regular schedule to observe care quality, assess caregiver performance, and ensure every client's service plan is being followed
- Personally introduce caregivers to new clients on their very first shift — setting the tone for a strong, trusting relationship from day one
- Conduct client satisfaction check-ins between visits to make sure every client feels heard and well cared for
- Supporting Our Caregivers
- Provide hands-on, in-home training whenever a caregiver needs to learn a new skill, adapt to a client's changing needs, or sharpen their technique
- Coach and mentor caregivers in real time — this isn't a desk job, it's active leadership in the field
- When It Matters Most
- Respond quickly when incidents or changes in condition occur — visiting clients, completing follow-up, and coordinating with the Care Manager to update care plans
- Keep detailed, accurate records and ensure our documentation always reflects what's actually happening in the home
- Behind the Scenes
- Participate in quality improvement initiatives and help drive the agency's commitment to exceptional care
- Support caregiver onboarding, scheduling, and ongoing training on our care management platform
Required Experience:
5 Years of caregiving experience 2 Years of experience caring for people with Dementia and/or Alzheimer’sExperience supervising caregivers preferred, but not required
